Cox Communications reviews

3.9

69% would recommend to a friend

(4,282 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Oct 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Time off is very generous Exceptional discounts Extensive training and communication Eco friendly Very friendly and tolerant work place Modern facilities

Cons

Poorly designed and implemented software Private company so all communications, activities, and advertisements are very plain Will listen to all feedback but is not very receptive to it Services are always months, if not years, behind the competition

3.0
Oct 9, 2011

Neutral

Recommend
CEO approval
Business Outlook

Pros

- excellent pay - excellent benefits

Cons

- like most corporations, advancement is more often a matter of who you know, and not what you know - the supervisors are generally incompetent; you would expect your manager - or any manager - to know more than you; in reality, at Cox, it's almost ways the direct report that knows more, so when you need help, going to a supervisor is generally a no-no - horrible lack of communication between floor employees and management; every time you ask a different manager a question about a policy or change thereof, you almost invariably get a different and conflicting answer. The most grating example is when a manager shrugs his or her shoulders and says, "I-uh-no (I don't know.)" Pathetic.

Viewing 4132 - 4134 of 4,282 Reviews

Glassdoor has 4,623 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.