Item: Cox Communications
Rating: 4
Author: Retail Sales Representative

Question 1

Is Cox Communications a good company to work for?

Accepted Answer

Cox Communications has an overall rating of 3.9 out of 5, based on over 4,620 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Cox Communications to a friend and 45% have a positive outlook for the business. The best reviews about Cox Communications have been left by employees working as Intern, Media Consultant and Financial Analyst.

Question 2

Does Cox Communications pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Cox Communications?

Accepted Answer

69% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cox Communications 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

Question 4

What are the top reviewed jobs at Cox Communications?

Accepted Answer

Technical Support Representative (123), Customer Service Representative (90), Inbound Sales Representative (86), Account Executive (75), Sales Representative (69), Retention Specialist (68), Solutions Specialist (67), Manager (57), Sales (54), Project Manager (51), Sales Associate (47), Director (45), Tech Support Representative (45), Customer Retention Representative (38), Universal Home Technician (38)

Question 5

What are the pros of working at Cox Communications according to real employee reviews?

Accepted Answer

"Cox offers great benefits and is the big player in the region where I worked." ((in 775 reviews)); "Good pay but not always worth the frustration of on going metrics and goal changes." ((in 360 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 246 reviews)); "Great culture and community!" ((in 209 reviews)); "work life balance is good" ((in 130 reviews))

Question 6

What are the cons of working at Cox Communications according to real employee reviews?

Accepted Answer

"Poor management and team wotk" ((in 194 reviews)); "The information received between different markets or heck even different managers is completely different." ((in 81 reviews)); "The system we use is a little complicated and there is a month long training on how to use it." ((in 63 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 51 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 43 reviews))

Question 7

What are employees saying about Cox Communications layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

Question 8

What are the top reviewed Cox Communications locations?

Accepted Answer

Atlanta, Phoenix, Las Vegas, Chesapeake, San Diego, Wichita, Oklahoma City, Omaha, Baton Rouge, Tulsa, New Orleans, Virginia Beach, West Warwick, Rancho Santa Margarita, Herndon, Warwick, Tucson, Gainesville, Pensacola, Lafayette, Norfolk, Fort Smith, Dunwoody, Springfield, Providence, Alpharetta, Sandy Springs, Oceanside, Macon, Deer Valley

Cox Communications

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Very engaged in the business, but allows unrealistic budget objectives to keep from being sucessful

Room for improvement

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