Cox Communications reviews

3.9

69% would recommend to a friend

(4,280 total reviews)
avatar

Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

They lied to me about being hybrid, the schedule, and the structure of the business

Cons

was moved to inside customer service rep within a month because "they were downsizing the business inside sales rep role" so anyone in the last year was moved to cst service rep position

4.0
Jun 17, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

Great pay great benefits solid team

Cons

poor management metrics are difficult to hit each month and barely any technicians meet them

Viewing 163 - 165 of 4,280 Reviews

Glassdoor has 4,621 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.