Cox Communications reviews

3.9

69% would recommend to a friend

(4,280 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

8 week onboarding training, Classroom training, All benefits and 401k, relaxed environment, nice community, nice location

Cons

Unpredictable, Taking inbound calls all day, Cubical, competitive. competing with other agents

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Cox Communications Response
1y
Thank you for sharing your feedback! We're happy to know that during your time here, you enjoyed your onboarding experience, benefits, workplace culture and more, We recognize that working in a customer-facing role comes with its own unique set of challenges; and we're proud to foster a sales and customer care culture that is energetic and competitive, but never cutthroat. We're grateful for dedicated people like you who can deliver exceptional service and drive results. Thank you again!
Viewing 172 - 174 of 4,280 Reviews

Glassdoor has 4,621 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.