Pros
Great direct team, work from home
Cons
I wasn’t initially planning to leave a review, but recent events have compelled me to share my honest experience. Unfortunately, I can confirm firsthand all of the negative comments already listed here. While Cozymeal has the potential to be a great workplace, the reality is far from it. The company suffers from a severe lack of care and respect for its employees, compounded by heavy micromanagement from the CEO, which creates a stifling work environment. In late 2024, approximately 40% of the staff was abruptly laid off right before the holidays, with no compassion or proper communication. Sadly this was not the second or third round of layoffs in my years with the company. To make matters worse, the company has been onboarding more international contractors to replace full-time U.S.-based employees, further underscoring a lack of loyalty and support for its domestic workforce. Additionally, the chefs on the platform are undervalued, with little care shown by the company’s leadership. This is reflected in recurring payout issues, with several recently occurring within just a three-month period, causing unnecessary frustration for those who are the backbone of the platform. You may also notice three overly positive reviews from December 2024, posted shortly after the mass layoff. These, along with many other positive reviews, appear to have been written to counteract negative feedback and artificially improve the company’s public image. Take this as a word of caution before considering employment here.
