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Crain Communications

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Crain Communications reviews

2.8

39% would recommend to a friend

(292 total reviews)
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KC Crain

47% approve of CEO

39% positive business outlook

Crain Communications has an employee rating of 2.8 out of 5 stars, based on 292 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crain Communications employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

292 reviews
1.0
Feb 21, 2019

Empty Promises, endless work

Recommend
CEO approval
Business Outlook

Pros

Talented coworkers. You’ll learn a lot because you’ll be doing the work of four people.

Cons

Benefits awful, pay awful, technology awful. Unrealistic expectations without the resources, direction or feedback necessary to succeed and grow. Tons of talented young people with fresh ideas who aren’t listened to and are taken advantage of until they are burned out and miserable. Communication is a joke.

3.0
Sep 3, 2015

Caught "in the suck" of publishing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Crain Family (Keith, Rance, Chris, especially K.C.) are genuinely good people, and I had fun working for them on occasion. There is a flexible, laid­back feeling in addition to the family environment. The offices and technology (software, cloudware, hardware, etc.) have seen significant upgrades in spending capital and budgets in the last two years.

Cons

The publishing industry flat out sucks right now. Pay is below market value for Chicago, NYC, California, but average for Detroit and Ohio. Company waited too long to invest significant Capex into digital infrastructure. While most at the corporate level are fairly new and try hard to make it work, you have to question their decision making and whether or not they realize the severity of the situation they put themselves into. I could sense the lack of confidence in what they were doing numerous times, and these were the people that are supposed to be leading me. To make things worse if they made one mistake, it could be you who takes the beating in the form of reprimands from other superiors or flat out let go. It’s very possible the old guard ad­ sales side of the business could derail all the new tech infrastructure and corporate governance created in the last two years. These sales teams think they have more leverage than they really do from the legacy business model of the print era, yet they are the ones who can’t sell print to save their lives anymore while having some level of cluelessness on how to target their clients via digital and custom audience sales. Some dept in corporate is going to have to come down hard on these people and collar their old­ school demands and practices, which has never been done in the 100-­year history of Crain. It’s always been ad sales above all else, even though the company has diversified its revenue in audience development, events, and now custom content. Times have already changed...

2.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Having a job with benefits

Cons

They take care of who they like. The benefits are bad, they dont give bonuses to their $35k staff but give it to $100k employees if they dont make commission. Talk about feeling unappreciated.

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Crain Communications Response
11y
Thank you for taking the time to express your thoughts and concerns. As an employee at Crain, we value your work and want to let you know that it does not go unnoticed. Our holiday bonuses are given to both part-time and full-time employees of all levels who do not have the opportunity to receive commission or bonuses throughout the year, as our sales positions do. To help give everyone a chance to receive incentives we’re working on new bonus programs. Our recent Referral Reward Program provides added opportunities for all employees, including salespeople, to earn additional bonuses throughout the year. We hope your outlook changes and will do the best we can to make sure you know that you are valued as an employee.
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Glassdoor has 320 Crain Communications reviews submitted anonymously by Crain Communications employees. Read employee reviews and ratings on Glassdoor to decide if Crain Communications is right for you.