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Crane Payment Innovations

Part of Crane NXT

Engaged Employer

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(300 total reviews)
avatar

Michael Mahan

49% approve of CEO

41% positive business outlook

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

300 reviews
1.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Let me think … none for past 6 years.

Cons

Micromanaging is the newest fashion here at CPI . The latest round of changeup is now if you are a min late for the first job get ready for a write up. Yes , but even better if you have to use restroom or get gas ,that’s a no no no . The vehicles are great but they lock up and suddenly stop thinking a collision might happen . Ford has said yes there is an issue with the system , we notified safety and was told don’t worry about it . The funnier thing is now that very issue dings you on KPI for your Q bonus . Bonus now that’s even funnier , current parts system has been an issue for years , but now CPI has found a way to use it for their advantage. If you’re under 95% inventory for parts you get nothing , zero nada for bonus . The best is parts dept is so bad you get parts in your inventory that were not there yesterday . This way CPI gets to keep your bonus and penalize you . HR even funnier , remember they are there to protect Senior Leadership and the business, not the employees. So don’t waste your time or energy . I had very high hopes we could recover from last few years of chaos , but no . Salary is ok but only if you don’t care about staying healthy with stress and power hungry leaders , than this is your place to come .

1.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong history and used to have lots of innovations. Crane has excellent benefits.

Cons

I worked for only a few months. They shorted me $8000 in commissions because my inside team couldn't process before I left. The cash counting side of business is dying. Promised me on hire I would have a company car, two days before I get ready to come on they say they misspoke.

1.0
Aug 20, 2025

Negative Changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the ability to work remotely/hybrid has been a significant benefit

Cons

I've been with this company for several years, and it has been a fairly decent place to work until recently. With the arrival of new leadership, the work environment has changed significantly. The new management team tends to micromanage and does not seek or value employee input. This shift from a previously collaborative and self-managed environment to one where directives are imposed has been challenging. It feels like our experience and advice are overlooked, which has impacted morale. I hope the leadership will consider more employee feedback in the future.

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Crane Payment Innovations Response
10mo
Thank you for taking the time to share your experience. We understand that transitions in leadership can bring about changes, and we recognize that this can be challenging, especially when it impacts how employees experience day-to-day operations. Your feedback is important to us, and we appreciate your perspective on the evolving work environment. While we may not always be able to respond to every concern directly, we are committed to fostering a workplace culture where all employees feel heard and respected. If you’d like to share more about your experience or offer additional comments, please feel free to reach out to our HR team at hr.feedback@cranepi.com.
Viewing 46 - 48 of 300 Reviews

Glassdoor has 358 Crane Payment Innovations reviews submitted anonymously by Crane Payment Innovations employees. Read employee reviews and ratings on Glassdoor to decide if Crane Payment Innovations is right for you.