Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Technician (12) , Engineer (11) , Software Engineer (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 32 reviews)); "Pay was good and the onsite canteen is really useful." ((in 12 reviews)); "I would say Good benefits and 401K" ((in 11 reviews)); "Opportunities to advance career if allowed." ((in 8 reviews)); "Good salary" ((in 7 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Poor management overseeing the department" ((in 19 reviews)); "Upper management is oblivious to how to run a service department!" ((in 10 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 9 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 9 reviews)); "Poor culture." ((in 9 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(300 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

300 reviews

2.0

Jun 9, 2026

Strong product line undermined by disconnected leadership

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Great product line up across several industries

Cons

Upper leadership out of touch. Continually cuts people to save money while sacrificing customer support in the process.

1.0

May 1, 2026

Get as far away as you can as fast as you can.

Manager

Recommend

CEO approval

Business Outlook

Pros

I am going to go out on a limb and say …. “None”

Cons

Still waiting on my accrued vacation “payout” …. Not stressing about it … this company is definitely not worth the stress. Emailed HR Director and it’s been “crickets” since. Barring a major turn, NXT will either sell it off or shut the doors and focus on Currency and Authentication. Maintenance dept focuses on hanging out together while one tech actually works on the machines while ignoring safety improvements that have been requested but then cries they have “limited” resources. No, you have resources, they’re just grossly mismanaged and underutilized.

Crane Payment Innovations Response

2mo

Thank you for your feedback. We are unable to comment on individual situations, but we take matters related to pay practices, safety, and operational effectiveness seriously and have defined processes in place to address them. CPI operates within established frameworks for compensation, workplace standards, and resource management, and regularly reviews business performance and employee feedback as part of ongoing operational oversight. If you’re open to providing more detail so we can address concerns, please reach out to hr.feedback@cranepi.com. We appreciate your contributions and wish you the best in your future endeavors.

2.0

Mar 20, 2026

Could be great - Emphasis on “could”

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If things go according to plan it should start improving.

Cons

Corporate will throw up a road block to the improvements in the form of “funding freezes” or goals that simply aren’t attainable with the leadership in place currently.

Crane Payment Innovations Response

2mo

Thank you for sharing your perspective and for your many years at Crane Payment Innovations. We appreciate the honest feedback. We recognize that progress depends on alignment across priorities, resources, and leadership, and that business constraints can sometimes slow momentum. Your comments reinforce the importance of realistic planning, clear communication, and continued investment in our teams—areas we continue to evaluate as part of our ongoing improvement efforts.

Viewing 67 - 69 of 300 Reviews

Jobs at Crane Payment Innovations

IT Site Support Analyst

Field Service Technician I