Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Technician (12) , Engineer (11) , Software Engineer (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 32 reviews)); "The pay is decent but not up to par to its competitors." ((in 12 reviews)); "I would say Good benefits and 401K" ((in 11 reviews)); "good coworkers at most locations" ((in 6 reviews)); "Good managers to work with" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Poor management" ((in 17 reviews)); "Upper management is oblivious to how to run a service department!" ((in 10 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 10 reviews)); "The worst thing about CPI is their culture." ((in 10 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 10 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(300 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

300 reviews

4.0

Oct 3, 2025

Good place to grow

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

Good place to grow, relatively stable, get to work with teams across different regions

Cons

Experience mostly depends on the team you are in and the manager you get

Crane Payment Innovations Response

9mo

Thank you for taking the time to share your experience at CPI! We're glad to hear that you found our company to be a good, stable place to grow, as we strive to create a dynamic and rewarding environment for all associates. We appreciate the contributions you made during your time here and wish you continued success in your career!

2.0

Sep 22, 2025

Unclear future

Will not disclosed

Recommend

CEO approval

Business Outlook

Pros

The people who are remaining try hard to help.

Cons

Lots of people have left and not replaced.

Crane Payment Innovations Response

9mo

We appreciate you taking the time to share your experience. While the company has gone through some transitions, these changes were part of a broader strategic direction. The dedication of our team is something we deeply value, and we’re committed to building on that foundation.

4.0

Sep 13, 2025

Developers vs managers

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

Good for Managers not so good for developers

Cons

Too many formal procedures like Appraisals, Improvements

Crane Payment Innovations Response

9mo

Thank you for sharing your experience. We recognize that procedures can feel rigid at times, and while these processes are designed to support growth and consistency, we’re actively reviewing how they impact different roles across the company. Your feedback helps us identify where we can be more flexible and responsive, as we’re committed to creating an environment where both managers and developers feel equally supported. If you’d like to share more about your experience in detail, we invite you to reach out to our HR team at hr.feedback@cranepi.com.

Viewing 16 - 18 of 300 Reviews

Jobs at Crane Payment Innovations

Field Service Technician I

Field Service Technician I