Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Technician (12) , Engineer (11) , Software Engineer (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 33 reviews)); "Pay was good and the onsite canteen is really useful." ((in 11 reviews)); "I would say Good benefits and 401K" ((in 11 reviews)); "career opportunity" ((in 7 reviews)); "good salaries" ((in 7 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 10 reviews)); "Upper management is oblivious to how to run a service department!" ((in 9 reviews)); "Poor culture." ((in 9 reviews)); "Too much internal communication, no focus on the customer" ((in 8 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 6 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(300 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

300 reviews

4.0

Feb 26, 2025

Communication

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

Many peers around who help and support my business, good teamwork. All people are success minded. Many people are prepared to go the extra mile for success.

Cons

When starting with CPI it will be hard to hit the ground and get enough competence, you would really need a coach to lead you through the organization.

Crane Payment Innovations Response

1y

Thank you for sharing your review! We’ll be discussing your feedback with our leadership team as part of our ongoing efforts to improve ourselves as a business. We appreciate your input and wish you all the best!

4.0

Sep 3, 2024

NA

Engineer

Recommend

CEO approval

Business Outlook

Pros

Engineering people are awesome and best.

Cons

Engineering department toilets could be better

Crane Payment Innovations Response

1y

Thank you for your review of our company! We're thrilled that you're enjoying your experience at CPI and wish you continued success in your role.

3.0

Jul 31, 2024

A mixed bag

Field service technician ii

Recommend

CEO approval

Business Outlook

Pros

If you love to Drive, this is the company for you. Lots of travel to Rural/Remote locations with a Company Vehicle and reasonable reimbursement. Low management intervention in your day to day work. Some flexibility in scheduling. A solid mix between Solo and Team-Oriented work.

Cons

Top-Heavy management wise, with upper management out of touch with ground level staff. Product training is sparsely timed (or non-existent) outside of the US. Slow and baffling supply chain issues for High Frequency parts. Depending on your geographic location, overtime is both necessary for day to day survival and to maintain service level.

Crane Payment Innovations Response

1y

Thank you for sharing your experience, and we appreciate your feedback. We will share your comments with our leadership team for discussion, as we are always striving to improve ourselves as a business. Best wishes from our team.

Viewing 253 - 255 of 300 Reviews

Jobs at Crane Payment Innovations

Field Service Technician I

Field Service Technician I