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      Crane Payment Innovations

      Part of Crane NXT

      Engaged Employer

      Crane Payment Innovations reviews

      2.8

      44% would recommend to a friend

      (300 total reviews)
      avatar

      Michael Mahan

      49% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Reviews by job title

      300 reviews
      1.0
      May 28, 2025

      Terrible people to work for.

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't think of any.

      Cons

      They eat their own. All the DEI hires have made the place a mess. No one knows what they are doing any more. It's like herding cats. Nobody cares about the customer or customer service any more. Customers wait weeks and months to receive service. They will hire you under one agreement and change the agreement after your are onboarded. Customers are angry when a tech arrives because they have waited so long for service. Of course management blames the tech but the tech can only respond to the calls placed on their route. It has become a cluster. Beware.

      avatar
      Crane Payment Innovations Response
      1y
      We appreciate your feedback and we're sorry to hear about your experience with the company. We're continually working on making things better and creating a more supportive environment where everyone feels valued and heard. If you’d like to share more, feel free to reach out to our HR team at hr.feedback@cranepi.com, as your input helps us understand where we can improve.
      5.0
      May 14, 2025

      Great place to work!

      Health and safety advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked here now 8+ years Career development

      Cons

      None that come to mind

      avatar
      Crane Payment Innovations Response
      1y
      Thank you for sharing your feedback and for your valuable contributions to CPI. We're happy to hear you’ve had a great experience with us and wish you continuous success in your role!
      5.0
      May 14, 2025

      A great place to work

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Our values and our intangible benefit make life and work easy

      Cons

      Burocracy and processes sometimes could slow business.

      avatar
      Crane Payment Innovations Response
      1y
      We appreciate your feedback and are glad you took the time to share your concerns with us! If you're comfortable, we invite you to provide more details by contacting Human Resources at hr.feedback@cranepi.com.
      Viewing 25 - 27 of 300 Reviews
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      ReviewsCrane Payment Innovations reviews

      Glassdoor has 358 Crane Payment Innovations reviews submitted anonymously by Crane Payment Innovations employees. Read employee reviews and ratings on Glassdoor to decide if Crane Payment Innovations is right for you.