Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,490 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,490 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
May 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Great products & amazing customers.

Cons

VERY poor training!!! Management is MEAN, hurtful, domineering, lazy (chatty within "the group"), very inconsistent with rules, can be patronizing and rude with customers.

3.0
Apr 13, 2011

A positive experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and all the knowledge given to you to sell. The company culture. Being in an environment that was inspiring and fun.

Cons

Too many things changing quickly, led to confusion and lack of direction. Managers sometimes spoke to associates like a parent to a child.

2.0
Apr 13, 2011

Stuck in time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful work environment Employees are great to work with

Cons

Low wages, poor benefits and upper management are in a time warp! They need to step into the future with technology, PR and best hiring practices.

Viewing 2476 - 2478 of 2,490 Reviews

Glassdoor has 2,616 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.