Crate and Barrel reviews

3.0

43% would recommend to a friend

(2,490 total reviews)

Janet Hayes

38% approve of CEO

30% positive business outlook

Crate and Barrel has an employee rating of 3.0 out of 5 stars, based on 2,490 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crate and Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Apr 7, 2011

Promise of potential, but it's usually just words.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful Merchandise Looks excellent on a resume Amazing sales staff Fun job Leader in the bridal business Learned a lot about housewares and furniture

Cons

Terrible management at store level Area designer is belittling and insecure No appreciation or recognition for hard work Stuck in "old ways"

3.0
Mar 4, 2011

not a good long term bet

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good associate discount, public is eager to buy and mostly very nice, sales floor has a great atmosphere, some nice people to work with

Cons

The store was badly designed with the stockroom up two flights of stairs and a slow freight elevator. Sales associates are expected to dress "business casual" but are required to work in the warehouse lifting heavy merchandise, climbing ladders, etc. After getting sweaty going up and down the steps with merchandise, one has to make nice with customers. The computer inventory system is spotty at best.

3.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Great product and the ability to be creative in merchandising. Discount is nice. Able to furnish my place well below what customers pay.

Cons

Pay is sup-par with similar stores. Advancement is very slow and can take years to move up to Store Manager position.

Viewing 2479 - 2481 of 2,490 Reviews

Glassdoor has 2,616 Crate and Barrel reviews submitted anonymously by Crate and Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Crate and Barrel is right for you.