Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
1.0
Sep 30, 2016

Credit analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company wide events (holiday parties) open to feedback on how to improve systems Great company to work for short period of time. Would not suggest long term.

Cons

The company wants you be direct but not too direct with questions and concerns Leaders are just given leadership positions because they have been there for 10 years plus. The recuriting from within process is HORRIBLE. Recuirters have no idea what they are doing or looking for. The company has no interest at all in developing talent from within. Which is why they are losing soooo many good people.

5.0
Sep 27, 2016

Committed to Employee Success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of companies will say one thing and then do something completely different. This is not the case with Credit Acceptance! One of the most attractive points of our organization is our strong focus on employee development and promotion. It doesn't seem a week goes by that I don't read of a team member accepting a role within another department or receiving a promotion. It's such a refreshing feeling to know that Credit Acceptance really does value team members and wants to see everyone be successful in their career!!

Cons

There are really no cons to working at Credit Acceptance. If I have to comment on something, I would say it would be nice to have a little more variety in the Guestraunt program.

5.0
Sep 26, 2016

Great Place To Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have a great attitude, want to learn this business, work hard and are able to produce great results you will be very successful here. There are countless examples of individuals who started at the bottom and are now senior leaders or C-level executives. The Company has a listening culture that is driven from the top down. It's not uncommon for the CEO to sit down with team members to get their feedback and ideas. Then he does something with it. This same approach trickles down from senior leaders all the way to team leaders. It's a unique listening culture where lots of great ideas have surfaced and led to some solid results. If you've seen the TV show Undercover Boss...........that's just another day at the office at Credit Acceptance.

Cons

If you're looking for something easy or don't have a great attitude you should look elsewhere. You won't last here.

Viewing 724 - 726 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.