Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
5.0
Sep 21, 2016

Best career decision - ever!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Before starting at Credit Acceptance, I had never worked for a company that truly cares about it's team members. I remember watching the fun videos on YouTube when I was considering a career change and I was absolutely hooked! Everyone at Credit Acceptance is happy, supportive, and genuinely wants to keep getting better every day. We work hard, but we have a lot of fun doing it. Everyone has a voice and everyone is valued. I really do enjoy coming in to work every day.

Cons

The weight I've gained from all of the pot lucks and lunches!!!

5.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Credit Acceptance creates an environment throughout the company that really embodies culture and growth potential. We are in the midst of expansion due to our company growth, so we look to internal employee growth first. Processes in place to really make sure we get the best and right people in place to add to our team.

Cons

Work from home option would be a great option.

4.0
Sep 16, 2016

What is PRIDE?

Recommend
CEO approval
Business Outlook

Pros

Like most companies, Credit Acceptance has our "lingo" and our language. Unlike most companies, it is truly institutionalized here. When I first started, I had read about this thing called PRIDE. I thought hmmmmmm....that is probably just the mission statement-of-the-month, or something that everyone is supposed to know about but doesn't really do anything with. Well...I was mistaken. I observed early on that not only is it a "household acronym" around here, people have it posted on their refrigerators at home and believe in it so much that it spills in to life outside of work! So what is it and why does it work? It stands for Positive, Respectful, Insightful, Direct and Earnest. Our approach to work...and guess what? It is in everyone's performance review and that is why it works. People are measured on their PRIDE and held accountable to the Credit Acceptance golden rule. THAT is something that I have not encountered before in my career and I have worked a lot of years........it is such a simple concept and when followed consistently, everyone is pretty happy at work!

Cons

I think that we need to share more of our PRIDE stories with each other more than we do so that we are constantly reminded of what we truly believe in. I am certain there is something going on every day that supports this belief.

Viewing 727 - 729 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.