Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 902 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 67% of employees would recommend working at Credit Acceptance to a friend and 67% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has been stable over the past 12 months.

How satisfied are employees working at Credit Acceptance?

67% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (199) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 106 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 71 reviews)); "Very corporate but people are great." ((in 52 reviews)); "Team members are great and helpful." ((in 33 reviews)); "Flexible schedules and we can now work from home." ((in 20 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews)); "Less growth opportunity." ((in 5 reviews)); "Management is extremely strict and plays favorites." ((in 3 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What Credit Acceptance locations have received the highest employee ratings?

Denver , Baltimore , Dallas , Tampa , Atlanta , Detroit , Las Vegas , New York , Los Angeles , Southfield

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Credit Acceptance

Credit Acceptance reviews

4.0

67% would recommend to a friend

(864 total reviews)

Vinayak Hegde

36% approve of CEO

67% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.7

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

864 reviews

5.0

Nov 16, 2012

Proud to work at Credit Acceptance!

It supervisor

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance has changed significantly over the past few years. Our Sr. Leadership team is open, honest and clearly communicates change. Credit Acceptance rewards Positive Innovators, and promotes from within. Well structured company with the right leaders in place. Employees at all levels are encouraged to share ideas for improvement. Hard work is noticed, and rewarded! Credit Acceptance is career oriented, with ample opportunities for growth!

Cons

Not for people who do not enjoy: -Camaraderie -Working for an innovative company -Being able to express ideas to all levels of management -Working hard, and that hard work being noticed, and rewarded -Wanting to work for a Great place to Work

5.0

Nov 15, 2012

Great place to work and getting better

Leadership

Recommend

CEO approval

Business Outlook

Pros

Complete meritocracy. If you are talented and hard working, you WILL succeed here. Promotes from within and rewards hard work. Cares about people and is getting more involved in community work in 2012. Great company.

Cons

Not for those who want a place to hide or do the bare minimum to get by. This place is for driven professionals who want to be part of one of the best companys in the country.

3.0

Oct 25, 2012

CAC knows how to make money and pays well but the people skills need A LOT of work

Supervisor

Recommend

CEO approval

Business Outlook

Pros

- Very good pay, a lot of responsibility put on employees, very casual work environment, good opportunities for advancement, CAC prefers to hire/promote internally, a growing company with competent leadership, very open communication from top to bottom.

Cons

- Difficult work atmosphere, far too much distrust amongst employees and leadership, high turnover rate, terrible camraderie, no holiday parties, no offsite team building, a no-frills company that prefers to throw cash at employees in lieu of strengthening team ethics, one or two mistakes over the long term will define a person's performance, not very active in the community.

Viewing 850 - 852 of 864 Reviews

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Senior People Business Partner

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Credit Acceptance

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Ratings by category

Ratings by demographic groups

Reviews by job title

Proud to work at Credit Acceptance!

Great place to work and getting better

CAC knows how to make money and pays well but the people skills need A LOT of work

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