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Credit Karma

Part of Intuit

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Credit Karma reviews

3.9

70% would recommend to a friend

(440 total reviews)
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Joe Kauffman

85% approve of CEO

56% positive business outlook

Credit Karma has an employee rating of 3.9 out of 5 stars, based on 440 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Karma employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

440 reviews
3.0
Jun 7, 2023

It's OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit Karma pays well. Benefits are pretty good too. If you have a good manager, you'll be fine. I had some really excellent managers while at CK, but they had to deal with some very silly policies from people above them. Work/life balance can be good if you push for it.

Cons

Leadership and company lack direction. They haven't really been an innovative force in a while. As an individual contributor, this means that the work you're doing often doesn't feel particularly important or interesting. The Intuit acquisition really shows how far CK drifted from its original mission to help regular people. CK leadership has 100% bought into the Intuit company line on making taxes complicated is better for individuals, even though no other developed country in the world makes it so difficult or expensive for people to pay their taxes. Not a particularly diverse place, and it didn't really improve over time. I saw some real lack of empathy as a result. There hasn't really been a lot of investment in DEI. Sometimes it seems like leadership is completely divorced from the people who actually make things at their company. That means that sometimes you'll get sent on a wild goose chase because someone 4 or 5 levels up has no idea how products or partnerships actually work and the people below them don't feel empowered to push back.

5.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

- Most of the workforce is talented, smart, and friendly. I've made some great friends in the years I've worked at Credit Karma. - I've generally gotten the impression that C-suite leadership cares about its employees. When other companies would be laying off their staff, C-suite would temporarily freeze hiring and reduce some non-essential benefits to keep everyone on board. I preferred this sense of community. - Depending on the team, you could have a ton of autonomy and trust. You'll likely have core tasks you need to accomplish, but there's plenty of opportunity to improve things. - Competitive compensation and great benefits. - Legitimately cares about Diversity and Inclusion with an internal D&I team that is responsible for keeping the company accountable by metrics and reports on them company-wide. - Supports a healthy work/life balance, but depending on who you are it's easy to put in more. - Offices have an open bar. Generally, I've been impressed with how Credit Karma employees can have a good time while also not getting out of hand. Fun bunch to hang with. There's a ton more to say and if Glassdoor allows me to edit this, I'll try to update this review as I reflect more. But generally, I *highly recommend* giving Credit Karma a try if the high-level looks okay to you. I've heard of many horror stories of other large tech companies and FAANG and it always made me relieved to work at Credit Karma. The years I worked there were the best in my career so far and if they were open to remote work, I'd probably still be working for them. Much love to my fellow Karmanauts!

Cons

- Historically, against any remote work. For multiple years the subject of remote or hybrid work would come up every year, and leadership wouldn't budge until the pandemic. Recently, there's been a push to return to office with a hybrid model where employees are in-office a few days a week. From what I know, the reception seems mixed but leadership is steadfast in bringing employees back to office. - Some engineering teams, especially engineering infrastructure teams, are very slow to move for one reason or another. Oftentimes, they seem understaffed but can also be unfriendly, unhelpful, and unwelcoming of outside contributing. Similarly, some internal tooling is dated and slow to improve or under-resourced and left to the product teams to maintain. - Now that Credit Karma is owned by Intuit a lot of changes to the company have happened and will continue to happen. Credit Karma products are integrating with other Intuit products, especially TurboTax. This is exciting from a scale standpoint, but might prioritize fewer exciting Credit Karma product big bets and the company overall has a more "corporate" feeling. - Lost some of its funky charm as its grown. - Depending on what team you're on and who your manager is, you could have more challenge than others to get opportunities for career growth and promotions. In some cases, there are a lot of senior-level and above employees that bring questionable value for their level. Some high-potential or high-value employees are undervalued. - No more free meals and fewer and less frequent team outings (as of 2022). - Unless you're senior-level or above flexibility in long-term time-off, such as for a sabbatical, is unlikely to be approved. This excludes maternity and baby-bonding leave.

2.0
Jul 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Top percentile salaries, benefits and liquid performing stock (INTU). Health benefits, mental/wellness - definitely get a sense the company is investing in employees (401k, education).

Cons

Had a high schoolish atmosphere where if you knew the execs at the top and had pull you could move ahead, otherwise didn't matter how much you hussled an excuse would always be found for not moving people forward. I'm glad I didn't waste more of my career here.

Viewing 103 - 105 of 440 Reviews

Glassdoor has 536 Credit Karma reviews submitted anonymously by Credit Karma employees. Read employee reviews and ratings on Glassdoor to decide if Credit Karma is right for you.