Crew Carwash reviews

4.7

94% would recommend to a friend

(973 total reviews)
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Bill Dahm

94% approve of CEO

90% positive business outlook

Crew Carwash has an employee rating of 4.7 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crew Carwash employee rating is 33% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

973 reviews
3.0
Jan 16, 2020

Manager-Times are changing.

Recommend
CEO approval
Business Outlook

Pros

-Competitive hiring process makes for like minded, hard working employees -Classroom training allows for a more thorough understanding of what you are doing, and allows you to meet people from other stores -High expectations in some areas leads to great results in team members and allows for a clean and safe work environment. -The company really has stepped up their safety game. Austin has done a great job here and I hope he is rewarded fairly for this. -The Amazon gift cards are nice -Your coworkers and managers really do care about you and your well being. They have been there for me in some of my hardest times. -They push you to better yourself, and help you along the way.

Cons

This is a great place to work, do not get me wrong. There are a few things that really need re-evaluated though. -More accountability for the GM. Seems like other managers are held accountable for their work or lack of, while the GM doesn’t get much heat. ADs will listen if you come forward. But if you don’t, they hardly notice. -Labor NEEDS to be re-evaluated. The flex credits have helped, but it’s only a bandaid for the problem. All stores are increasing in volume due to increased unlimited sales. That’s great, but we need to be allowed more labor to do tasks outside of production. It puts more stress on the managers who now get PUNISHED for working more overtime to complete the items asked of us. And we then get punished for not being in production. It doesn’t make sense. -We need a strategy for better retention and recruiting. They work hard in the recruiting department, and it shows. But they need more support for more locations. Also, I strongly think we need to relook at our appearance guidelines. Tattoos, piercings, and colored hair are the norm now. We are missing out on a big market of people just because they wanted to get their child’s name tattooed on them. -The fasttrack program is great. But it almost has created a mentality of “Let’s move someone up” for the sake of saying you did, rather than them earning it. I’ve seen a few managers get promoted before they’re ready and it left them either getting burnt out, quitting, or getting fired.

5.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

- Crew's hiring process is one of the best I've seen from any business I have worked for. Manager's are trained extensively and no matter what location you work at or visit, you always know you will be working with awesome people who were the best candidates for the job! - Advancement is not only available but encouraged. I started as a Part-Time employee and was trained into Management within a year of service. I was guided and helped in any way I needed throughout my training and encouraged to reach my full potential with the company. - The work atmosphere is straight up FUN! There is never a dull day at Crew, and I always look forward to coming in to work every day!

Cons

- The weather can sometimes be crazy, staying open during very rainy, extreme hot or cold days can become a little taxing. - Lots of promotions. Some customers do not appreciate the feeling of "being sold too" even if the promotions save them money; the same type of promotions over long periods of time can become monotonous to the customer.

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Crew Carwash Response
6y
Thank you for review of Crew Carwash! Our manager training process is extensive to ensure our managers are prepared, and they don't feel they are thrown to the wolves. we want you to succeed, and this is a way to verify that this happens. If you are willing to learn and grow, opportunities are available here at Crew! The weather will be tough at times, but our customers are outside, and we need to be out there with them. You also will recommended current promotions to customers. We are glad that you feel your voice is being heard out at the locations from upper management. You are the one working at the site and see things that could improve. Keep up the great work!
5.0
Feb 14, 2018
Recommend
CEO approval
Business Outlook

Pros

I work 9 hour days but they are the most stress free hours/weeks I've had since leaving previous employers.

Cons

Not a downside but we handle vehicles that people pay a lot of money for. If we don't do our job, we hear about it. Very rare though.

Viewing 46 - 48 of 973 Reviews

Glassdoor has 992 Crew Carwash reviews submitted anonymously by Crew Carwash employees. Read employee reviews and ratings on Glassdoor to decide if Crew Carwash is right for you.