Crew Carwash reviews

4.7

95% would recommend to a friend

(973 total reviews)
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Bill Dahm

94% approve of CEO

91% positive business outlook

Crew Carwash has an employee rating of 4.7 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crew Carwash employee rating is 33% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

973 reviews
5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

From the location level associates to the entire support. Every single person knows what is expected from them, always asking for advice and what else can be done. There is a reason why they can and do truely hire the best.

Cons

No bad cons. It is a very weather dependent business. So some days can be busy and other be a little slower. But on those slow days their is always something to do

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Crew Carwash Response
5mo
Thank you so much for taking the time to share this thoughtful review. We’re truly glad to hear that you feel supported at every level and that expectations, communication, and teamwork are clear across the organization. Hiring and developing great people is something we take pride in, so it’s wonderful to hear that reflected in your experience. We also appreciate your note about the weather‑dependent nature of the business. While some fluctuation is inevitable, it’s good to know you’ve felt that slower days still offer opportunities to contribute and stay productive. Thank you as well for your kind words and encouragement for leadership. We’ll continue focusing on creating an environment where our teams feel empowered, supported, and set up for success. We’re grateful to have you as part of the team.
5.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Better than average benefits. Weekend off rotation model (rare to find in any customer facing role). Great PTO (no sick days) Great overall culture, and the training is top notch. Upper management is very visible, and in my first 30 days of employment I had personal conversations with both the CEO Bill Dahm, and the COO Billy Schaming. Great guys that I hold in high esteem.

Cons

Only 50% match on 401k. It can be a very demanding work environment, in management especially, as Crew operates at the highest level of customer service and operational excellence. It is really easy for work to bleed over into personal life, lots of things you use for the job (emails, the platform used for Work Orders, Maintenance assignments, and Operational Checklists, and the Wash Statistics App) are expected to be on your personal phone. As a result it’s hard not be “at work off the clock”. Could be nice to have management personnel issued company phones, or at least offered a phone bill credit for their carrier. Anything to help improve that work/life balance, and cut down on burnout. Only other real con is the near constant policy/procedure updates pushed out by main office. To be expected to an extent when you’re part of an organization at the forefront of innovation, and an industry leader. However some of these changes can feel suspiciously like busywork, and could be more effectively communicated down to the store level.

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Crew Carwash Response
6mo
Thank you for sharing your experience and feedback! We’re thrilled to hear that you value our benefits, PTO, culture, and training programs. It’s great to know that interactions with leadership have made a positive impression. We strive to maintain that level of visibility and connection. We also appreciate your candid input on areas for improvement. Your suggestions regarding 401(k) matching, work-life balance, and communication around policy updates are valuable. We're always looking at ways to enhance these aspects, including exploring options for better support for management teams and simplifying processes where possible. Our goal is to create an environment where our team members can thrive both professionally and personally, and feedback like yours helps us get there. Thank you for being part of the Crew family and for helping us improve!
4.0
Dec 21, 2025

Good place

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule People Pay Incentive Competitive environment

Cons

Working in extreme weather conditions

Viewing 58 - 60 of 973 Reviews

Glassdoor has 992 Crew Carwash reviews submitted anonymously by Crew Carwash employees. Read employee reviews and ratings on Glassdoor to decide if Crew Carwash is right for you.