Crew Carwash reviews

4.7

94% would recommend to a friend

(973 total reviews)
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Bill Dahm

94% approve of CEO

90% positive business outlook

Crew Carwash has an employee rating of 4.7 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crew Carwash employee rating is 33% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

973 reviews
1.0
Apr 21, 2015

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with can be really cool. Some of the incentives they give out like amazon gift cards are nice.

Cons

almost everything about the job sucks! Long hours in Hot/Cold and if you are a Director most Service Advisors won't help you out with customers "special" requests which makes the job super annoying. They say flexible scheduling thats a lie. I asked to be taken off of opening shifts because I was working two jobs at once and sometimes wouldnt get home till after midnight so they said sure we will fix that. Well they gave me every single opening shift possible! Needless to say they lost me after that. All in all I wouldn't work there again and would highly reccomend that you don't either. Unless of course you like being micro managed and getting worked to death with very little pay! Oh and the "WoW" program is a joke. Basically working at Crew Carwash is indentured servitude!

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-Pay is okay, $20 for a fast track/shift manager -People you work with can be pretty cool, fun to hang out with on slow days -Get to work outside and on your feet, basically always keeping busy so the shifts usually go by fast -Free car washes -Good management training program, very hands on. Good to take somewhere else

Cons

I don’t really know where to begin -As people have previously stated, it’s a sales job in a way. Always pitching people to go to the unlimited club, have campaigns where we have to slow down the unlimited customers and pressure them to upgrade, and they just changed the sales incentives so you make less money -$20 an hour is not enough for the amount of responsibility you have and how much you have to do pre or post work -As a manager, you are a mechanic. Even as a shift manager, you are expected to know how the wash works in and out. They also expect you to learn how to fix basically everything in the wash: motors, shocks, blowers…etc. You usually have to do this after a full 6-8 hour shift talking to customers and putting out fires all day. -Customers are incredibly rude. You will get cussed out at least 3 times a week…over a car wash. It sounds insane but people are really like that. -They made me cut my hair (male) because it was too long, even if I had a hat on. They made me put it in a pony tail. -Hours get cut all the time so you don’t make what you are signed off to make. I was on track to make $7,000 less due to hours being cut when we are slow. -You will have to shovel snow and get soaking wet in the winter. I have to shovel us out after the snow storm in 2026. There is so much more I want to say, but I have been here long enough. You will enjoy this job if you are a corporate shill. They have policies in place you will have to break in order to please the customer. It’s ridiculous! And they made benefits worse recently!

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very good work environment - Very connected with coworkers - Incentive pay benefits - Competitive yet friendly

Cons

- Lots of hours cut - Very last minute when it comes to getting notified on if your hours are being cut, I've been called off 40-20 minutes before my shift in the past - With varying weather, it is unfortunately common to not receive enough hours

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Crew Carwash Response
2w
Thank you for taking the time to share your feedback. We're glad to hear that you've enjoyed the positive work environment, strong connections with your coworkers, incentive opportunities, and the balance of friendly competition that helps make Crew a great place to work. We also appreciate your honest feedback regarding scheduling and hours. As a weather-dependent business, fluctuations in customer demand can sometimes impact staffing needs, but we understand that last-minute schedule changes can be frustrating and affect our team members' ability to plan. Feedback like yours is valuable as we continue working to improve communication and provide the best possible experience for our teams. Thank you for your flexibility, dedication, and contributions to Crew. We're grateful to have team members like you who help create the supportive culture that makes our company successful.
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Glassdoor has 992 Crew Carwash reviews submitted anonymously by Crew Carwash employees. Read employee reviews and ratings on Glassdoor to decide if Crew Carwash is right for you.