Crew Carwash reviews

4.7

95% would recommend to a friend

(973 total reviews)
avatar

Bill Dahm

94% approve of CEO

91% positive business outlook

Crew Carwash has an employee rating of 4.7 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crew Carwash employee rating is 33% above average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

973 reviews
2.0
Feb 5, 2018

Wash Associate

Recommend
CEO approval
Business Outlook

Pros

Fun work learn new skills interesting place to work Taught me what hard work is Good customer service exposure Safe environment

Cons

-No accountability for associates, Let many workers off the hook with things that were against the rules. This was noticed by all other associated, and encouraged them to also be lazy and break rules, making a team of lazy workers who knew they would get away with things. -managers leave the young kids outside to work alone while they sit inside -low pay for the work being done (almost every place pays $10 an hour now). - Horrible schedules for young worker (worked sometimes 8 days in a row, 8 hour shifts) -8 hours is way too long for some kids to stand on their feet in those conditions. -Poor training on how to handle customer incidents and angry customers - management and corporate workers gave the same "automated" responses to every question and complaint you had - some management members made you feel bad and stupid for the questions you asked -some management members made it an uncomfortable work environment by talking about other associates and saying "sassy" rude comments to associate team members. -lots of managers did not do the weekly jobs that they were assigned to do, leaving lots of things around the location broken and unusable for customers and associates. Things that we were asking customers to pay for never worked, and management knew of these issues. This resulted in workers getting yelled at by angry customers daily. - managers would ask associates to do certain things and punish them if they didn't, and then the managers would get caught not doing them either.

5.0
Feb 4, 2018

Cares about employees

Recommend
CEO approval
Business Outlook

Pros

Many benefits including biweekly free washes (works, ultimate), competitions between crew members for cash prizes and more that I can’t think of at the moment. Great training for regular employees and managers. The managers at the location I work at are very proficient and have high accountability for their actions. Crew does not keep management staff who don’t follow their vision ( a good thing).

Cons

Nothing outstanding, the only thing I can think of is you need to stand all the time during your shift, that’s about it.

4.0
Jan 23, 2018

Wash Associate

Recommend
CEO approval
Business Outlook

Pros

The culture is what makes Crew great. Everyone there is hard working, and loves to have fun. The pay is great for the amount of work that has to be put in. Responsibility is there for the taking, as long as you show the initiative.

Cons

No set schedule, some weeks are better than others for hours.

Viewing 889 - 891 of 973 Reviews

Glassdoor has 992 Crew Carwash reviews submitted anonymously by Crew Carwash employees. Read employee reviews and ratings on Glassdoor to decide if Crew Carwash is right for you.