Is Cross Country a good company to work for?

Cross Country has an overall rating of 3.3 out of 5, based on over 1,803 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 48% of employees would recommend working at Cross Country to a friend and 39% have a positive outlook for the business. The best reviews about Cross Country have been left by employees working as Physician Recruiter , Licensed Practical Nurse (LPN) and Travel Nurse .

Does Cross Country pay their employees well?

According to anonymously submitted Glassdoor reviews, Cross Country employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Cross Country. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Cross Country?

48% of Cross Country employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cross Country 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Cross Country?

Recruiter (184) , Registered Nurse (114) , Certified Nursing Assistant CNA (43) , Travel Nurse (37) , Registered Nurse, BSN (30) , Substitute Teacher (30) , Process Associate (27) , Account Manager (26) , Licensed Practical Nurse (20) , Travel RN (18) , Senior Recruiter (17) , Manager (15) , CNA (14) , Licensed Practical Nurse (LPN) (12) , Software Engineer (12)

What are the pros of working at Cross Country according to real employee reviews?

"Pay is good and consistent." ((in 106 reviews)); "Good benefits and paid time off" ((in 63 reviews)); "Great People and very rewarding" ((in 61 reviews)); "Amazing company environment, work from home and leadership is amazing!" ((in 42 reviews)); "The staff was great to work with and everyone was a TEAM !" ((in 35 reviews))

What are the cons of working at Cross Country according to real employee reviews?

"Poor leadership running the company" ((in 38 reviews)); "IF you like no training, micromanagement, and brutal competitiveness this is the company for you." ((in 30 reviews)); "Salaries are low and the company only cares about growing and not the employees" ((in 29 reviews)); "The communication is poor." ((in 25 reviews)); "Managers have no experience managing people." ((in 22 reviews))

What are employees saying about Cross Country layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cross Country layoffs and their outlook for job security at Cross Country in 2026.

What are the top reviewed Cross Country locations?

Boca Raton , Los Angeles , Norcross , Atlanta , Woodland Hills , Chicago , Dallas , Berkeley Lake , Saint Louis , Oklahoma City , Portland , Rochester , San Francisco , Nashville , Raleigh , Miami , New York , Tampa , Portland , Houston , San Diego , Philadelphia , Milwaukee , Charlotte , Austin , Sacramento , Denver , Seattle , Baltimore , Jacksonville

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Cross Country

Cross Country reviews

3.3

48% would recommend to a friend

(1,417 total reviews)

Kevin Clark

44% approve of CEO

39% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Cross Country has an employee rating of 3.3 out of 5 stars, based on 1,417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cross Country employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 30, 2026

WFH is great, but everything else is lacking

Account manager

Recommend

CEO approval

Business Outlook

Pros

I supposed working from home is a pro but does not outweigh the cons

Cons

Everything! Truly truly everything else

Cross Country Response

2mo

We’re sorry to hear about your experience, as it does not reflect our standards or the level of service we strive to provide as an award-winning staffing organization. We take all feedback seriously and use it as an opportunity to improve. If you’re open to it, please reach out to us at HRHelp@crosscountry.com so we can learn more and address your concerns directly

4.0

Apr 28, 2026

Supportive school environment, but communication needs improvement

Behavior interventionist

Recommend

CEO approval

Business Outlook

Pros

School based, 5 days week, holiday breaks, fun if you like helping kids, weekly pay, easy on boarding for experienced workers.

Cons

unpaid holiday breaks, unprofessional and poor communication when it comes to assigning cases at schools.

Cross Country Response

2mo

Thank you for your feedback! We’re glad to hear you had a positive experience with us! We’re always striving for excellence, so if there’s anything we could have done to make your experience even better, we’d love to hear from you. Please feel free to reach out to us at HRHelp@crosscountry.com with any additional feedback.

5.0

Mar 4, 2026

Good Company

Principal consultant

Recommend

CEO approval

Business Outlook

Pros

All good here, Work Life Balance

Cons

Nothing like cons overall its a good company

Cross Country Response

2mo

Thank you for your kind feedback! We’re proud to hear you’ve had a great experience with our team and culture. Supporting our employees and clinicians is always our top priority. We appreciate you taking the time to share your experience. It’s great to know our commitment to collaboration and service is making an impact.

Viewing 16 - 18 of 1,417 Reviews

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Program Coordinator (Third Party Billing)