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Cross Insurance

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Cross Insurance reviews

3.9

73% would recommend to a friend

(68 total reviews)

Royce Cross

87% approve of CEO

83% positive business outlook

Cross Insurance has an employee rating of 3.9 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cross Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

68 reviews
1.0
Dec 20, 2018

Bad Environment

Recommend
CEO approval
Business Outlook

Pros

You will likely be the brightest bulb there. Thats why many of us left for better jobs. Work life balance is great because nobody cares about you so you can come and go as you please. Everyone maximizes their time off, expense accounts, and free food because your work isnt valued, so you may as well enjoy yourself.

Cons

Each cross office competes with each other, yet expects one office to pick up the slack (with no extra pay) when another isnt pulling their weight. If you are in sales in nh or Maine, you’ll absolutely end up calling the client of another office but wont be allowed to write their business So as to avoid stepping on any toes. Offices are very segregated. How well you do there is based on a popularity contest. Leaders are constantly bickering instead of performing. The p&c and benefits divisions are bleeding money to eastern, risk, marsh, and others because management promotes popular people, not the best people for the job. The company is a conglomerate of three recently acquired firms, whose owners all left and still compete with them to this day. They had to start a “culture committee” because nobody is actually interested in what others have to say.

4.0
Apr 25, 2017

Wakefield office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work, Cross is a growing organization with lots of opportunity. Family owned and operated which is a major plus. They value hard work and professionalism

Cons

Cross should do more to promote the quality of work environment

1.0
Feb 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Many markets available, had high profile accounts they pay for for recognition.

Cons

Seriously run by morons, how they acquired so many agencies is beyond me, but note, that is the only way they grow. The big name accounts are just for show.

Viewing 4 - 6 of 68 Reviews

Glassdoor has 70 Cross Insurance reviews submitted anonymously by Cross Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Cross Insurance is right for you.