Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.3 out of 5, based on over 1,383 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Crown Castle?

44% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 198 reviews)); "The people were great and it was really welcoming" ((in 110 reviews)); "Good pay and incentive bonus" ((in 78 reviews)); "Good Work Life Balance Currently" ((in 52 reviews)); "Great coworkers to learn from" ((in 24 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 51 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 28 reviews)); "The massive layoff and unclear future of the fiber/small cell segments" ((in 23 reviews)); "No training." ((in 14 reviews)); "Poor communication between employees and offices." ((in 10 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Tampa , Boston , Melville , Conshohocken , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)

Christian Hillabrant

42% approve of CEO

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Mar 10, 2019

Steady Decline

Real estate account analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits; 401k and company match

Cons

Management, advancement opportunities are not there, unable to work from home in most departments even though they are a telecommunications company - policy is not there or across the board which makes it unfair

Crown Castle Response

7y

Thank you for sharing your views on our business. Constructive feedback like this is an important tool in helping us continuously improve. Great management is key to driving our future success, and we know there’s more we can do. Our recent exponential growth has given many people the opportunity to move into a leadership role, so one of our key priorities this year is to ensure we better support them, so they can deliver consistent, high-quality leadership. There’s something coming on this very soon – keep an eye on our intranet. On working from home, we believe that we're stronger as a business when people are together and can collaborate in person. This is why full-time working from home is not something we offer across our business. We do try to offer as much flexibility as possible. If you have an issue that you feel unable to talk to your manager about, you can let us know more details via our AlertLine tool. There is a link to it on the right-hand side of our intranet homepage. There's also a phone number there, if you'd prefer to call. Either way, you can remain anonymous.

1.0

Dec 4, 2018

Director

Recommend

CEO approval

Business Outlook

Pros

It used to be the bonus and stock, but in light of the fact that the company cannot seem to keep up with our two biggest competitors, I suspect that will be changing as well.

Cons

The company has become genocidal with respect to any employees over 40. There has been a troubling trend over the last couple of years of "quietly" getting rid of any employees that are over 40 through a "early retirement" program. How this works, is they basically fire you under the guise of an "early retirement" so they can make way for younger and more expensive politically connected friends of the management team. Not sure how the people running HR received their jobs (just kidding-all politically connected in Houston) in light of their clear ignorance of the law. I would highly advise any potential candidates that are over 40 to stay far away from this place or become part of a pattern of mercy killings.

Crown Castle Response

7y

Thank you for taking the time to share your views. We believe in diversity and inclusion in its widest sense, so it's concerning to read about your experience. We take feedback like this very seriously, and do not tolerate discrimination in our workplace. We would like to look into the issues you raised. Please let us know more details via our AlertLine tool. There is a link to it on the right-hand side of our intranet homepage. There’s also a phone number there, in case you'd prefer to call. Either way, you can remain anonymous.

1.0

Feb 12, 2022

A shady infrastructure conglomerate unsure of its next steps

Real estate acquisitions

Recommend

CEO approval

Business Outlook

Pros

an okay work life balance decent benefits fun all hands trips from 2015-2018 to reward employees for working hard

Cons

Anxious nerds with zero people skills are put into management positions Constant re-orgs Management is out of touch and lies to the workforce Rudderless executive management team swayed by outside opinion Investors tell Crown how to run the company and Crown obliges Cult-like culture and communication, everything is sugar coated and fake Guessing what to invest in because Fiber didn't pay off as hoped Employees are underpaid and overworked Suck up to mgmt and drink kool aid is only way to get promoted Promotions aren't based on performance Nepotism runs rampant, look at all the sons and daughters and brothers that get hired over qualified internal candidates I didn't think Nepotism was supposed to be a thing in corporate America but it is here Teams video calls are humorless, cut throat and constant

Viewing 31 - 33 of 1,128 Reviews

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Steady Decline

Director

A shady infrastructure conglomerate unsure of its next steps

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