Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

42% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 21, 2020

Stay for the benefits but tread lightly.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Crown Castle can be a really great place to work if you keep your head down and do as you're told. Company outings are fun. Benefits are top notch.

Cons

You should prepare to absorb job responsibilities from your co-workers at any time with no increase in salary or title. Many departments have an unprofessional work culture where harassment (sorry, it's true!) is tolerated and often covered up. Romantic relationships in the office are the norm and seem to be encouraged, even. Business performance has been steadily declining and I wouldn't be surprised if layoffs are around the corner. There has been a constant negative vibe in the office, especially over the past 6-12 months.

1.0
May 19, 2019

Toxic

Recommend
CEO approval
Business Outlook

Pros

The benefits are in line with the industry.

Cons

The price for poor strategic decision making is being paid by the workforce. What was a positive and collaborative culture is now one of fear, in-fighting , and stress . People are more concerned with covering their behinds then doing what’s best . The entire company is strained , and it shows .

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Crown Castle Response
7y
I appreciate you sharing these views with us. I was disheartened to read about your experiences, because they go against our B3 values and the positive, collaborative culture we work hard to cultivate. Although our last employee survey (October 2018) showed only 1% of employees wouldn’t recommend Crown Castle as a great place to work, we don’t want anyone to have a poor experience. I’d like to look into the points you’ve shared. If you feel unable to raise them with your senior leader, you are welcome to contact me, in confidence, by searching my role title on our people directory. You also have access to our Alert Line, where you can raise any issues anonymously.
1.0
May 5, 2018

Absolutely hostile work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the individual contributors are fantastic and emulate the B3 culture.

Cons

Inexperienced, back-stabbing, childish, immature, competitive, disrespecting level one leaders. A majority of the supervisors and managers are great but there are a handful that only care about themselves and they treat you so poorly. Not worth the health risk to work there.

Viewing 34 - 36 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.