Crown Castle reviews

Completely visionless leadership driven by unqualified and out of touch EMT and SLT. Priorities are constantly shifting and decisions are made poorly based on politics and egos. SLT reorgs every 2 years, with the same favored- yet incompetent- VPs and Directors and somehow expects different results. (2016, 2018, 2020 and 2022) Digital Transformation is failing. Operational improvements are never fully thought through or executed on because no one really wants to change how they do business and senior leadership cannot make rational decisions or prioritize. Senior leaders are rarely held accountable for their inadequacies. There are some exceptionally poisonous VPs in key improvement roles who are ruining the culture and progress for entire teams. Crown Castle is not a happy work place and morale has been steadily declining for years. Crown has become so toxic and unsatisfying to work at that tenured employees are leaving in droves, leaving behind the golden handcuffs in unvested RSU stocks and bonuses. It's not worth staying in such toxic environment to feel undervalued as a human and made ineffective because VP leadership just spins in circles and has for years.

- Processes are horrible. People manage the milestones, not the actual projects - American Tower is performing much better as a company - Employees are not held accountable. - Lots of project managers focus on service revenue, not rental revenue. - LOTS of excuses are present throughout all levels of the company (its the customer's fault, its the jurisdiction's fault, its pick a department's fault) - Because the business model is so great, there is no sense of true urgency for change. Management has tried multiple projects but they never follow through 100% creating confusion among the workforce and not actually impacting the business) - Because of how complex and cumbersome the internal systems are, it can take while to promote. There is also no standardization. Different teams do the process differently throughout the country.