Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.3 out of 5, based on over 1,383 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 44% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Crown Castle?

44% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 203 reviews)); "The people were great and it was really welcoming" ((in 108 reviews)); "Steady company with a good pay" ((in 68 reviews)); "Good Work Life Balance Currently" ((in 48 reviews)); "Great coworkers to learn from" ((in 27 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 53 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 27 reviews)); "The massive layoff and unclear future of the fiber/small cell segments" ((in 24 reviews)); "High turnover and no training has led to a crippling lack of ability and experience." ((in 16 reviews)); "No communication" ((in 11 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Tampa , Boston , Melville , Conshohocken , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)

Christian Hillabrant

42% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,128 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Aug 6, 2020

Poor Re-org

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are good. The people that you work with day to day are top quality.

Cons

Another Re-org that is poorly thought out and implemented. They now have employees working on west coast time while living on the east coast. No work life balance. The upper managers put in charge of this move are woefully in over their heads. Customer obsession is preached, but not attainable when working across three time zones.

2.0

Jun 26, 2019

Project Coordinator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Make your own work schedule within reason. Buy lunch from time to time. Pay is pretty good

Cons

Very disorganized and a stressful place to work. Management has no experience and doesn't communicate changes clearly. No transparency and M&Ps change and are added daily by a disconnected leadership stuck behind a keyboard. They try to promote a good culture but it's far from that...most everyone there seems to be looking for a new job.

Crown Castle Response

6y

Thanks for sharing your views on Crown with us. We're working hard to ensure we communicate clearly, as well as listening to what our people are saying. That's why we introduced the Company Conversations, re imagined our intranet news pages and launched a new mobile way of sharing your views. We also know there's more we can do to help our people leaders - which is why we launched Leading at Crown earlier in the year. We're grateful for you sharing your views and wish you every success in your current role.

5.0

May 3, 2019

Thankful to work here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I feel lucky to have found this company, and I don’t plan on leaving. In my experience, the companies who truly care for employees are few and far between. I’m disheartened by those who feel otherwise and hope they feel empowered to go to alertline or how do you expect change to happen? I’m confused by the comments that say this company is too concerned about growing the bottom line -at the end of the day people, this is a business, and we are all in it to succeed and make money. This company has grown so fast in the last few years and obviously there will be bumps along the way. Life is too short to be unhappy, so if you’re unhappy, maybe it’s time to move on but the grass likely wont be greener. The 401 match and stock award are incredible. The salary is great. Overall, I’m happy to go to work each day. Most people are genuinely good although there seem to be more toxic people than when I started.

Cons

The generosity of this company has bred entitled employees.

Crown Castle Response

7y

We appreciate your feedback! We’re glad you work here as well and love that you want to stay with us. Thanks for telling us that you feel we have great benefits – we work hard to try and ensure that they meet the needs of our people. We also agree that managing people is a specific skill – that’s why we’re investing in our people leaders with our ‘Leading at Crown Castle’ learning program. Please keep the feedback coming – you can contribute via our intranet, team meetings, or our Company Conversations.

Viewing 52 - 54 of 1,128 Reviews

Jobs at Crown Castle

Sr Regulatory Specialist, Environmental Compliance

Maintenance Process Manager

Maintenance Process Manager

Sr Regulatory Specialist, Environmental Compliance

Financial Analyst III

Crown Castle

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Poor Re-org

Project Coordinator

Thankful to work here

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