Crown Castle reviews

3.2

43% would recommend to a friend

(1,130 total reviews)
avatar

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 19, 2021

Not Greener on the other side

Recommend
CEO approval
Business Outlook

Pros

Good Pay, benefits and bonus, for company standard

Cons

Crown Castle has become so customer driven that it is losing touch with the employees. Complaints about bad managers goes un-noticed as they are safe as long as they play faithful to their manager, (very little managers left that are good), employees felt led on during COVID that we would have a solution for remote work but then forced to return to the office even if you do not collaborate with anyone in the office. Executives say they care about the employees but actions speak louder than words. Most management and employees will not do more than they need leaving the heavy pressure on the PMs/PCs - Company moral is definitely diminishing with employees and there is never enough head count. Once upper management sees the PMs/teams need help they bring in help when everything is up in flames and too late. 4 years ago I would have said 5 stars plus, but employees are starting to talk about seeking new opportunities,

5.0
Sep 15, 2021

Fantastic Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid salary and bonus structure. Treats everyone with respect. Good positive culture.

Cons

As time has gone on they've tightened the purse strings on some of the nicer fringe benefits they used to have in terms of company funded getaways to nice places with free food & booze, a lot less free swag. First world problems though. Just got spoiled before.

2.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits for now, but those are changing as they become more corporate. Most of the people are great.

Cons

Company that preaches B3s is dropping its culture, focus and identity to fit in with corporate America. The EMTs have changed their tone about employee focus to the shareholders and focus on woke policies. Many are jumping ship as they see the company culture and focus has dramatically changed for the worse. Pay rates are low, and promotion opportunities are few unless you fit in the equity box with little to no experience outside of crown. Too much middle management in certain areas of the company, and most are incompetent unfortunately. To move up, you have to have ties to upper management or check certain boxes.

Viewing 643 - 645 of 1,130 Reviews

Glassdoor has 1,385 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.