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      Crown Castle

      Engaged Employer

      Crown Castle reviews

      3.3

      44% would recommend to a friend

      (1,128 total reviews)
      avatar

      Christian Hillabrant

      42% approve of CEO

      25% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Career opportunities

      2.7

      Senior management

      Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Sep 23, 2017

      Boys club!

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great! Most of the employees are great but a lot are in such fear they aren't what they used to be or want to be.

      Cons

      All these "good" reviews are a joke. They are either coming from new employees or those who are in the boys club.m or want to be. They have been aging out good employees and bringing in young inexperienced ones. Management is somewhat to be desired. Talk about culture all the time but yet a good culture doesn't make long term employees feel they are on the verge of being let go. Reviews are a joke. Reviews come from upper management who have no contact with the people they are reviewing and those who have tenure are getting poor reviews. This company may be growing and doing financially fine but in the long run it's the employees who can make or break a company and customers notice.

      1.0
      Jul 29, 2014

      Seemed like a dream come true at first, then their true colors have shown. EVIL

      Quality control specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The co-workers were very friendly probably one of the best, I have seen. Great family-life balance and good benefits.

      Cons

      I could write a novel of the cons affiliated with this company. I was wrongfully terminated at the end of May. I went to HR twice due to issues with my manager. They made up their minds to get me out of there ASAP. I was set-up to fail. My manager had a long record of poor employee engagement. Everyone in the department wants to transfer to another department. She was extremely condescending, disrespectful and hostile towards her employees. She went as far as forbidden me to ask other team members questions and only her. Whenever I asked for help, she wouldn't help me and instead berated straight into the ground! I knew I wouldn't last long and would be fired. The only positive is now, I no longer have to fear going into work and dealing with that cynical lady. The company hires a lot of Temps. They treat the temps pretty badly. It's like they are a separate class of workers. The temps are not included in anything with the company. STAY CLEAR OF THE SHARED SERVICES DEPARTMENT! I wouldn't wish what I had to suffer through on my worst enemy.

      2.0
      Jun 19, 2023

      Company is declining

      Real estate specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits package to include medical, dental and vision.

      Cons

      Too many re-orgs in a short period of time, no room for advancement in career, Company moral and culture has declined significantly and lack of leadership from top down impacts how you do your day to day functions.

      avatar
      Crown Castle Response
      3y
      Hi, thank you for taking the time to share your experience. With the exponential growth in data demand, our industry is moving fast and we’re moving with it. To keep our business healthy and growing, we continuously assess how to adapt for the future. We respect your honest feedback and we’d like to speak with you to get more information on your personal experience. This will help us do our best for current and future teammates. Please reach out to us at MyExperience@crowncastle.com with the best way to contact you.
      Viewing 76 - 78 of 1,128 Reviews
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      ReviewsCrown Castle reviews

      Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.