Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)
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Christian Hillabrant

42% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Sep 23, 2022

Deteriorating culture

Recommend
CEO approval
Business Outlook

Pros

Immediate team is great. Great benefits and PTO. Hybrid schedule.

Cons

Jay Brown and the EMTs. They have destroyed the trust and culture of the company. they went from employee focused to wall street investors and woke agenda. If you are a male, good luck getting promoted. Pay is below avg. The executive talks down to everyone. They are fake and only care about their bonuses. They removed the old board members who focused on company culture and employee focus. that is gone. I used to say this was the company I recommend to work for, now I am looking to leave.

2.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Stable company with good benefits and fair compensation. Very focused on obtaining new business, the customer, and leading the telecommunications industry

Cons

There are not any experience-based promotions in the company. All promotions or new job titles must be interviewed for, so if you take a job here, you could be in that role for years without any elevation in title or pay, despite your effort. You will also need to be prepared to have your role virtually shifted across time zones and work hours increased to meet customer needs and not be compensated. If you leave the company your benefits will end on your last day, not through the end of the month and you will have to pay back any tuition reimbursements as they will not pro rate or forgive. If you're looking for an opportunity to grow - look elsewhere

3.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

A lot of great people still work there, for now. Many have been shown the door as of late. -Competitive benefits and compensation, although the compensation is starting to trend in the wrong direction. -If you are a part of certain factions, you will have a comfortable experience for a couple years. -Facilities are well maintained.

Cons

A lot of middle management folks who are not equipped to handle all of the change occurring. -Certain directors get to "retire", and then stick around for a lingering project, even if they performed poorly, while others get cut immediately. You decide how to perceive that behavior. -HR has a "It's all about Houston" mentality, especially with the new building being constructed. This is an unfortunate outlook considering the skilled talent in the northeast market. -HR will also hinder your career opportunities with their lattice structure. -IT has some folks who are way too cliquey, questionable leaders in place.

Viewing 79 - 81 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.