Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 14, 2019

Not enough people from failed Google projects

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be an excellent place to work

Cons

Crown Castle entered the Fiber industry with a billion dollar bet. It was shortsighted and sent the company from great, to just toxic almost over night. New hires from Google and other fiber companies have tailspun a once good company into a civil war: Fiber vs Every other department. Now, the Fiber management team is not only experts in Fiber, they mettle in every other departments business. Which by the way, Fiber and Small are not profitable nor are they going to be.

5.0
Oct 5, 2019
Recommend
CEO approval
Business Outlook

Pros

You can tell from the moment you start you’re being set up for success. The pay is competitive, the management teams are their to help at any moment making it a great place to work. You can tell that the company truly values you as a person and not just a number.

Cons

Not really a con, but the hiring process took a little over 2 and a half months.

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Crown Castle Response
6y
Thanks so much for your feedback! We're so happy you feel supported and valued in your role. We appreciate your feedback and suggestions, and look forward to hearing more from teammates like you. You can continue to let us know what you're thinking on Glassdoor, on our Intranet homepage, or during one of our quarterly Company Conversations. Thanks!
5.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Great team environment, everyone worked together for the betterment of the company and customers. Benefits and culture are outstanding.

Cons

The internal tools could be better. CRM, mobility needs improving.

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Crown Castle Response
6y
Thank you for sharing your feedback. We listen to all views given here. If you were able to watch our last Company Conversation, you'll have seen us start to share some details on how we're going to improve our tools. Keep an eye on our intranet and in your email for more details on what this means and how you can share your opinion.
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Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.