Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Oct 2, 2019
Recommend
CEO approval
Business Outlook

Pros

The work culture is great.

Cons

At this time, no cons.

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Crown Castle Response
6y
We appreciate you sharing your view of Crown Castle and we're glad you've found that we have a strong work culture. We believe it's one of the things that helps to make us a great place to work. Thank you for sharing this review.
2.0
Oct 2, 2019

Leadership is slipping

Recommend
CEO approval
Business Outlook

Pros

Great team members. Good pay and benefits.

Cons

Leaders don’t hold their teams accountable. They pay lip service to the executives and then turn around and tell their teams to ignore that and do something different. Most of the time because they feel like each new initiative is just the flavor of the month. HR is called Business Support (or BS...insert joke here) is horribly run by someone who is a leader at another company — if you bring up this possible conflict of interest, you live in fear of being fired. Most people work to avoid having to deal with them. Each project that they launch seems to disappear never to be heard from again. There are good people there, but their leaders don’t seem to care about them or what they can actually do. Internal opportunities can take months to get responses on. I’ve seen jobs posted for over a year before being filled by someone. These aren’t highly-specialized jobs either. There is this great emerging leader program for those right out of college to learn a lot and fast track to leadership roles. Unfortunately, if you don’t come through that or are related to someone, your trajectory is significantly lower.

5.0
Sep 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Vibrant culture! Pursuit of excellence. Living core values. Incredible presence in local communities. Deeply-committed executive team with world-class business & financial leadership. The "EMT" is dedicated to building an incredible company. Incredible market opportunity, positioned to capitalize on most important disruptive/emerging technologies of near-future including 5G, IoT, autonomy, increasing "intelligence everywhere" world etc. Amazing suite of benefits for employees including generous matching 401k, superior healthcare options, and new resources for learning new skills from LinkedIn Learning and Harvard.

Cons

Deeper, targeted technology investment needed to optimize workplace productivity and collaboration.

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Crown Castle Response
6y
Thank you for sharing your opinions on working at Crown Castle. We appreciate your feedback and share your view on our vibrant culture - it's what powers everything we do for each other, our customers and our business.
Viewing 805 - 807 of 1,129 Reviews

Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.