Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Aug 16, 2019

Growing Pains

Recommend
CEO approval
Business Outlook

Pros

Steady industry. 401k match. Tuition reimbursement. Most individuals are pleasant to work with. LinkedIn Learning.

Cons

Not a lot of opportunity for growth or movement unless you have the ability to relocate to corporate locations. Culture is not consistent across areas or districts. Seems to be a hiring freeze on the Tower side - not backfilling for full time positions or making much of an effort to keep good employees. Change in bonus structure which will greatly impact some individuals who probably count on that every year. Budget cuts that take away from a lot of the added benefits we all used to enjoy and love about working here. Limited work from home policy. Favoritism and a “who you know” mentality is still very much a thing in the hiring process.

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Crown Castle Response
6y
Thank you for sharing your thoughts. I agree that the 401k match Crown offers is a fantastic benefit. You're correct that our company is going through a lot of change as we drive the growth needed to lead the nation's digital transformation with 5G. We're investing heavily in learning to help ensure all our folks have the skills needed for the future - from Leading at Crown for managers, to access to world-class resources such as Harvard ManageMentor and LinkedIn Learning for all our teammates. Please continue to share your views on our intranet or through our regular Company Conversations. Thanks again for your review.
5.0
Aug 15, 2019

Great Company, Great Values,

Recommend
CEO approval
Business Outlook

Pros

- Company culture: Crown Castle People in one word: Caring. - Company values: The B3's are real and centered on. - Job mobility: Your success and growth is constantly considered. - Mission: Making an impact via 5G is incredible motivation.

Cons

I couldn't think of any cons.

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Crown Castle Response
6y
Thanks for the review. It's great to see that you enjoy working here! Many of us feel that it's our culture and values that make this a special place to work. And it's up to each of us to nurture and reinforce of our B3s to make sure we live them every single day. Please keep sharing your views via our intranet and Company Conversations.
5.0
Aug 12, 2019

Great Corporate Culture

Recommend
CEO approval
Business Outlook

Pros

Crown Castle is a great place to work - work/life balance is a priority. Executives mean what they say. Huge and growing business. Wireless is the place to be.

Cons

Some growing pains due to massive growth in headcount. Hard to move up due to tremendous retention - people rarely leave.

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Crown Castle Response
6y
Thanks for taking the time to leave us some feedback! Ensuring a good work/life balance, committing to our value of being real, and sustaining growth are just a few of the things we believe make Crown Castle a great place to work. We're glad you feel that too! Growing pains are a part of that growth, but we're committed to maintaining all the things that make Crown great through the process. You can always leave us more feedback or suggestions during one of our regular Company Conversations or through the homepage on our intranet.
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Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.