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      Crown Castle

      Engaged Employer

      Crown Castle reviews

      3.2

      43% would recommend to a friend

      (1,129 total reviews)
      avatar

      Christian Hillabrant

      39% approve of CEO

      25% positive business outlook

      Ratings by demographic groups

      Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Jun 7, 2019

      Better training needed here

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great 401k plan, and stock bonuses awarded for tenure.

      Cons

      Micro management is heavily weighted, but produces nothing but frustrated and annoyed sales people.

      avatar
      Crown Castle Response
      7y
      We appreciate you sharing your honest feedback with us. We agree with you, both that our benefits are great and that we need more training and development for our sales team. We hear you, and we’re working on it, starting with revamping our sales enablement program. We are implementing a sustaining sales skill program that begins in July. Please feel free to share more of your thoughts through our Intranet or during one of our quarterly Company Conversations.
      5.0
      Jun 5, 2019

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing, fast paced. Lots of opportunities to grow.

      Cons

      A lot of changes if part of an acquisition.

      avatar
      Crown Castle Response
      7y
      Thank you for taking the time to share your views with us. You’re right – with growth comes a little bit of change! We appreciate your positive outlook. You can always share more with us during one of our regular Company Conversations or through our Intranet.
      5.0
      May 28, 2019

      I love this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great. Good healthcare and other core benefits, but in addition there are things like milk stork and tuition reimbursement. Bonus has been consistently over 100% for a number of years, which can’t be said in some other companies I’ve worked for. The vast majority of people are great to work with. Compared to other businesses, there’s far less office politics and generally people are all aligned around a single goal. The work environment is good, if a little structured and hierarchical at times – though that seems to be improving.

      Cons

      The company has grown fast and struggled to efficiently absorb some of the companies its bought. This has also led to some issues with culture – people who were used to doing whatever they wanted are feeling unhappy with having to behave like a grown-up business.

      avatar
      Crown Castle Response
      7y
      Thank you for taking the time to give us some really thoughtful feedback! We appreciate your views and agree that our people are pretty great to work with, and that we offer some exceptional supplemental benefits. One of our goals in Internal Comms is to communicate with our teammates to help reinforce our B3 values and one company-one culture mindset – we’ll keep it up! Please keep sharing your thoughts through our intranet, team meetings, and during our regular Company Conversations.
      Viewing 844 - 846 of 1,129 Reviews
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      ReviewsCrown Castle reviews

      Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.