Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 207 reviews)); "The people were great and it was really welcoming" ((in 112 reviews)); "Good Work Life Balance Currently" ((in 45 reviews)); "Great coworkers to learn from" ((in 27 reviews)); "Most of the employees are great but a lot are in such fear they aren't what they used to be or want to be." ((in 21 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 26 reviews)); "Completely unstable after recent layoffs" ((in 23 reviews)); "No training." ((in 15 reviews)); "No communication" ((in 12 reviews)); "Nepotism definitely exists." ((in 9 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

2.0

May 24, 2019

Real Estate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great department co-workers and managers.

Cons

Though work/ life balance is preached, it is definitely not practiced. Work overload.

Crown Castle Response

7y

Thank you for your review. It’s great to hear that you enjoy working with your team and leaders. We can be a busy environment, which means maintaining a healthy work / life balance is important. If you feel overloaded at any point, please check in with your leader or a senior leader in your area. We agree that appreciation and recognition are important, and it’s an area our business is actively investing in. Keep an eye out on our intranet for some good news about recognition coming soon.

4.0

May 22, 2019

Great Place to work

Asset integration technician

Recommend

CEO approval

Business Outlook

Pros

Great People (co-workers) Kick-off meetings are great (usually big and somewhere other than the office) Employee events provided by the company are fantastic Health Insurance wasn't bad Number of Paid Days Off Free Coffee Great Facilities Gives half days off around Holidays

Cons

Quick to cut employees without warning. Pay was on the low end when you got farther into your career

Crown Castle Response

7y

We appreciate your review and are glad that you enjoyed your time at Crown Castle. Thank you for highlighting the variety of benefits that we offer – it’s an area we’re proud of and are always looking to keep top-notch. We wish you the best of luck with your future career.

1.0

May 19, 2019

Toxic

Manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are in line with the industry.

Cons

The price for poor strategic decision making is being paid by the workforce. What was a positive and collaborative culture is now one of fear, in-fighting , and stress . People are more concerned with covering their behinds then doing what’s best . The entire company is strained , and it shows .

Crown Castle Response

7y

I appreciate you sharing these views with us. I was disheartened to read about your experiences, because they go against our B3 values and the positive, collaborative culture we work hard to cultivate. Although our last employee survey (October 2018) showed only 1% of employees wouldn’t recommend Crown Castle as a great place to work, we don’t want anyone to have a poor experience. I’d like to look into the points you’ve shared. If you feel unable to raise them with your senior leader, you are welcome to contact me, in confidence, by searching my role title on our people directory. You also have access to our Alert Line, where you can raise any issues anonymously.

Viewing 847 - 849 of 1,129 Reviews

Jobs at Crown Castle

Maintenance Process Manager

Maintenance Process Manager

Director, Investor Relations & Capital Markets

Engineer III Software (Microsoft 365)

Financial Analyst III

Crown Castle

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