Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,384 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 207 reviews)); "The people were great and it was really welcoming" ((in 112 reviews)); "Good Work Life Balance Currently" ((in 45 reviews)); "Great coworkers to learn from" ((in 27 reviews)); "Most of the employees are great but a lot are in such fear they aren't what they used to be or want to be." ((in 21 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 26 reviews)); "Completely unstable after recent layoffs" ((in 23 reviews)); "No training." ((in 15 reviews)); "No communication" ((in 12 reviews)); "Nepotism definitely exists." ((in 9 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , Tampa , Boston , Melville , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,129 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Jun 17, 2019

Great benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Work life balance is a plus.

Cons

Very high school and a bit sexist. Minority management is almost nonexistent. If you’re looking for career advancement then you must play the game.

Crown Castle Response

7y

Thank you for taking the time to leave us a review. We’re glad that you feel we have great benefits and positive work / life balance. We promote a safe, inclusive work environment and don’t tolerate inappropriate behavior. We’d be grateful if you could raise any issues with your leader so that they can be investigated. Alternatively, you also have access to our Alertline on the intranet home page that allows you to anonymously report any behavior not in keeping with our values and culture. Thank you for sharing this with us.

2.0

Jun 16, 2019

Not What I Signed Up For

Project manager

Recommend

CEO approval

Business Outlook

Pros

The obvious; Pay and benefits.

Cons

Work life balance is non existent post acquisition. Increasing work load but no new team members being added to service delivery PM group. No one cares about concerns and issues present within the work environment. Management values are not in alignment with Crown Castle. Bringing in revenue is more important than the health and well-being of employees. No consistent training or support from management.

Crown Castle Response

7y

We appreciate you taking time to share feedback. We’re disappointed about your feelings on work / life balance. It’s something we believe in and do everything possible to help people maintain a healthy balance, as the well-being of our people is paramount. We’d encourage you to raise this with your leader or senior leader. We also have our AlertLine available on our intranet home page that you can use to share any concerns that you feel unable to talk to your leader about. On training, we know there’s more we can do to deliver a consistently high-quality experience, and we’re investing significantly in our learning approach at the moment. Thanks again for sharing your views and helping us improve the experience of working at Crown.

4.0

Jun 13, 2019

Good place to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and pay are good. Work is varied and interesting. Feels like there are big opportunity’s ahead

Cons

Constant change at the moment can feel tiring. Most coworkers are good people, but there are a few with a bad work ethic and attitude

Crown Castle Response

7y

Thanks for your review! We agree that it’s a great time to be at Crown, with lots of interesting work and opportunities for meaningful innovation. With change comes a learning curve, but we’re thankful for our teammates who are leaning in. You can share more of your feedback with our EMT and teammates at our quarterly Company Conversations or on our intranet.

Viewing 841 - 843 of 1,129 Reviews

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