Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Crown Castle

      Engaged Employer

      Crown Castle reviews

      3.2

      43% would recommend to a friend

      (1,129 total reviews)
      avatar

      Christian Hillabrant

      39% approve of CEO

      25% positive business outlook

      Ratings by demographic groups

      Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

      Reviews by job title

      1K reviews
      3.0
      May 17, 2019

      Company Changing

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Time off- Not stressful work- Not much out of hours

      Cons

      Company grew quicker then it can keep up with. Will be going thru numerous negative changes before it figures out how to continue to succeed. A lot of Senior executives leaving due to the changes.

      avatar
      Crown Castle Response
      7y
      Thank you for sharing your opinions. We appreciate your view that we offer good PTO. It’s part of a suite of competitive benefits we offer to all of our people. Our ongoing success has driven rapid growth in our company, and we know there’s more we can do to help our employees thrive in this fast-paced environment. That’s why we’re investing heavily into our learning approach, helping everyone develop the skills they will need to succeed in future. We’re also providing increased support to help our managers lead their teams more effectively.
      1.0
      May 16, 2019

      Not Smart or Fast

      Senior project engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good PTO, Maternity Leave, Nice gyms, decent pay,

      Cons

      Many of the other recent reviews covered a middle management issues that the EMT refuses to acknowledge or address. Does the BOD know what is going on? EMT certainly does after the Townhall forum on 5/2/2019 where there were about 300 questions asked to the EMT and they were all "white-washed". One of the questions was "will you please answer these questions honestly rather than glossing over them like you do on Glassdoor?" The issues are simple - you have grown FAST. You have promoted people that you were friends with (with little or no experience or qualifications other than they were your friend) some of these people do not have high school diplomas and are managing large district and area teams of highly skilled individuals with master's degrees and doctoral degrees. These middle managers are hiding behind their desks and pretending that they know what is going on. They are micro-managing teams on items like time cards (yes that got implemented hot and heavy in late 2018!) and quantifying data output because they do not know what their teams do - but they know the right people to be put into a management role. And in a management role - the bounty is plentiful as a 7E.

      avatar
      Crown Castle Response
      7y
      I’d like to thank you for sharing such a detailed review. You raise more points than I’m able to answer in this short response, but I’d greatly appreciate the chance to discuss in confidence your experience in more detail. If you’re willing to chat, then you can find my contact info by searching my role title on our intranet. We know that we’ve grown quickly, and sometimes our processes and tools have struggled to keep pace. Leadership is one area where we’ve identified where there is more we need to do – that’s why we’re investing in our Leading at Crown Castle approach, which will touch every single people leader across our business. But it’s not just leadership where we are focused -- we also want to help everyone feel recognized, and have a great career with Crown, and that’s why we have a number of things planned in these areas this year. Our values and business ethics are the cornerstone of our business. If you have concerns in these areas, I’d always advise talking with your leader. However, if you don’t feel able to, you can also talk to a senior leader or use our Alert Line, which can be found on our intranet home page.
      5.0
      May 14, 2019

      Experiencing needed change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong growth industry (Crown is situated nicely to profit), friendly co-workers and results driven

      Cons

      Experiencing cultural/process/business change that is uncomfortable for some employees. Rapid growth takes time to integrate.

      avatar
      Crown Castle Response
      7y
      We appreciate you taking the time to share your views on Crown Castle. Our combination of friendly work environment and results-driven approach is one of the things that we believe makes us a great place to work – so thanks for sharing that. We are also continuing to work on communications across our business, from improving our intranet, to investing in our leaders in order to help them better communicate our strategy and direction. Thanks again for your feedback.
      Viewing 850 - 852 of 1,129 Reviews
      Related searches: Crown Castle jobs | Crown Castle salaries | Crown Castle benefits | Crown Castle interviews
      ReviewsCrown Castle reviews

      Glassdoor has 1,384 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.