Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,383 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (96) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (36) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 203 reviews)); "The people were great and it was really welcoming" ((in 108 reviews)); "good pay and stuff ok" ((in 69 reviews)); "Good Work Life Balance Currently" ((in 54 reviews)); "Great coworkers to learn from" ((in 26 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 53 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 24 reviews)); "Multiple reorgs and layoffs that drove people away from the company." ((in 23 reviews)); "No training." ((in 16 reviews)); "Salary is low and EMT constantly changing business model" ((in 15 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Tampa , Boston , Melville , Conshohocken , King of Prussia , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

Crown Castle reviews

3.2

43% would recommend to a friend

(1,128 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Aug 20, 2020

Crown is not what it appears to be

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Good benefits start right away

Cons

Company touts it's 10% 401K, they don't tell you that you have to be employed 3 years there to get it, many employees don't last that long. Sales Mgt group is one of the worst in telecom. High sales rep churn especially with new reps, high quota and a lousy sales comp plan, only connected reps get the accounts that bill anything. Operations contractors have to wait years to get a full time position. Liberal corporate culture is shoved down employees throats, opposing viewpoints are a 1st class ticket to unemployment.

5.0

Jul 10, 2019

I loved everything about it, but one thing...

Estimator

Recommend

CEO approval

Business Outlook

Pros

The company culture is praised and most people seem to genuinely care about eachother. The company is definitely in the right position for great success in the future. The pay is decent at best, but they supplement that with some amazing retention benefits in annual bonuses and company stock. I don't know how much longer that will last as the company continues to grow, but if you got in a few years ago, you're definitely reaping the benefits today.

Cons

The company has grown tremendously both organically and through acquisitions. This kind of growth can be difficult on company culture even with the best of plans. Unfortunately, I think the company is seeing some of the flaws in its current plan if it hopes to retain the culture it claims to cherish so much.

Crown Castle Response

6y

Thank you for your feedback. Our culture is one of the things that makes Crown Castle a great place to work. Grounding everything, from our benefits to our strategy, in our B3s is so important to us. We recognize that our teammates may feel some growing pains in seasons of large change - that's why it's more important than ever for us to lean into our values. We are committed to hiring leaders that will help drive us towards our goals while also holding fast to our culture. One way we're addressing that is with our new learning and training initiatives, something our teammates have asked for. We appreciate your honest feedback!

2.0

May 21, 2017

Leadership Problems

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be a great place to work. Good wages, benefits and employees felt respected.

Cons

Lots of favoritism and nepotism from the top down. Chances for advancement are limited by the fact that jobs often go to a personal friend or office favorite of the hiring manager. Squeaky wheels always get the oil. Managers don't know how to have the hard conversations with employees who need it, so the good employees are the ones who suffer. Tenured employees are not appreciated or respected,

Viewing 94 - 96 of 1,128 Reviews

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Crown is not what it appears to be

I loved everything about it, but one thing...

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