Crown Castle reviews

3.3

44% would recommend to a friend

(1,128 total reviews)
avatar

Christian Hillabrant

42% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.3 out of 5 stars, based on 1,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay, excellent benefits, peers are hard working (for the most part)

Cons

Everything. If you work at this company and you want to succeed, you will need to not have any morals, be okay to not have your own opinion, and be okay with ruining the careers of your colleagues all for your advancement (if you don't you will be the one getting treated this way) and for your management. I have never seen a company where they promote this type of horrid behavior. The current managers are not qualified for their jobs and have been placed in that position by their buddies or by being brainwashed into being a corporate bully. Each manager gets a "dirty deed" to do as initiation into the group I assume. The current East Area Leadership team has their own agendas and push good hard working people out of this company by treating them horribly, telling them they are not worthy of their hard earned degrees, and finding ways to write them up to aid in kicking them out the door. Some members of the leadership team, 1 in particular, has been quoted of saying "if you don't want someone working here anymore, then you make them so miserable they quit." From the reviews on this page and by peers who have left willingly and those who have been forced out, it should be evident that this company and its leadership are terrible. It’s a health risk to work here, unless you are part of the in crown, have no experience, and drink the Kool-Aid.

1.0
Oct 4, 2020

Is this every job in America?

Recommend
CEO approval
Business Outlook

Pros

If time travels backwards then the company gets better every day. There is also filtered water and free coffee

Cons

weak pay, lack of direction/purpose, too many reorganizations, not promoting from within, lack of EMT diversity.

2.0
Oct 2, 2019

Leadership is slipping

Recommend
CEO approval
Business Outlook

Pros

Great team members. Good pay and benefits.

Cons

Leaders don’t hold their teams accountable. They pay lip service to the executives and then turn around and tell their teams to ignore that and do something different. Most of the time because they feel like each new initiative is just the flavor of the month. HR is called Business Support (or BS...insert joke here) is horribly run by someone who is a leader at another company — if you bring up this possible conflict of interest, you live in fear of being fired. Most people work to avoid having to deal with them. Each project that they launch seems to disappear never to be heard from again. There are good people there, but their leaders don’t seem to care about them or what they can actually do. Internal opportunities can take months to get responses on. I’ve seen jobs posted for over a year before being filled by someone. These aren’t highly-specialized jobs either. There is this great emerging leader program for those right out of college to learn a lot and fast track to leadership roles. Unfortunately, if you don’t come through that or are related to someone, your trajectory is significantly lower.

Viewing 16 - 18 of 1,128 Reviews

Glassdoor has 1,383 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.