Cruise reviews

3.3

32% would recommend to a friend

(940 total reviews)
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Kyle Vogt

43% approve of CEO

13% positive business outlook

Cruise has an employee rating of 3.3 out of 5 stars, based on 940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cruise employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

940 reviews
1.0
May 9, 2020
Recommend
CEO approval
Business Outlook

Pros

* Good salary * Decent benefits * Free food * Opportunity to learn some new technologies * Really cool mission

Cons

* Good managers are stretched too thin to be effective * Bad managers toss their reports under the bus, spend all day playing politics without contributing to the work itself in any substantial way * Stack ranking makes teammates unable to trust each other; very low team cohesion * Cart-before-the-horse mentality on some projects (let's build it first and try to justify its existence later) * KPI-based project management leads to a lot of people trying to "game the system" by calling things done that aren't really done - just for the sake of ticking off boxes and looking good * Due to above strategy, there's a TON of technical debt but no one talks about it. Tech debt lowers developer velocity but developers are still held accountable for deadlines. So overtime is required to compensate. * Too many meetings leaves too little time to do actual work - additional overtime needed to compensate. * 2-week sprints with all of the above distractions (plus tons of planning overhead) leaves very little time for developers to do the actual work during work hours. And goals/requirements frequently change mid-sprint. * Engine-check review process is basically a popularity contest * Too many hires straight out of college -- naive short-sighted technical decisions being made in absence of good technical leadership * Low-key bullying / intimidation * MANY ICs are burned out and just don't care anymore * Cargo-cult SCRUM - go through the motions but seem to miss the whole "people over process" part of agile * Poorly managed hyper-growth * Super-ambitious "alpha male" types rule the roost - competence plays second fiddle to confidence * Accomplishments and wins are ignored (unless it makes for a compelling demo), failures are blown way out of proportion. * Over-communication. You will be asked for status updates multiple times per day, by various parties, and you must drop what you're doing and sooth their frayed nerves. * Micromanagement - be prepared to have every line of code and every single decision you make put under a microscope and scrutinized and debated publicly in a surprisingly antagonistic manner. * No mid/long term planning. Everyone pivots wildly every 2 weeks as priorities, goals, strategies are debated and changed. Utter chaos. Distinct impression no one knows for sure where we're headed. * High ops due to immature/buggy software being forced to go live too soon * Extremely low levels of trust between ICs and management

1.0
Jun 20, 2019

I would never ever recommend this company to any jobseeker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The food is pretty good

Cons

Toxic culture where harassment and hostile behavior is tolerated from anyone if they have good technical skills Awful leadership that does not connect to or value employees I have 0% faith in the leadership of this company to act with integrity and am genuinely concerned about the impact their product could have considering their lack of regard for human life Leaving this company was one of the best decisions I ever made

1.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Cruise is working on some great technology and pays reasonably well. The location of the office is great and honestly, the work is interesting and fulfilling given that the AV industry is extremely interesting. That's why I applied here and took the job, and they're all real pros. There's a lot of good reasons to work at Cruise.

Cons

I have _zero_ trust in management at this company. I've been here for ~9 months and took a junior position and a huge pay cut to work here after being promised I'd be on a team with 4 engineers and that it would be a step down in responsibility. I was extremely burnt out at my last job and was happy to take a backseat for a little while. Once I started, my team of 4 disintegrated immediately and my manager (who sits next to me) literally didn't speak to me for 4 months -- I had to fight to be included in any kind of meetings whatsoever so I had no idea what was happening or why anything was happening and I was given no training whatsoever. After I brought this up, I was transferred to a new manager on a team by myself and given ownership on an entire new sensor system on the cars. My understanding was that they were admitting that I'd been given the responsibilities of a senior engineer and would be compensated accordingly. My new manager told me everything I wanted to hear but said it was "impossible" to promote me or have a compensation adjustment, but he was doing everything he could to help me. I found a way to get my chance at promotion after months of him "working to get my my shot" which was when I was told that he wasn't interested in giving me a promotion or compensation adjustment at all. He simply lied to me to keep me happy thinking I would never find out. Now, 2 days after that came to light I've been switched to a third manager who is literally brand new to the company -- so I'm going to be heavily involved in training him up. This is unacceptable. It will have been 14 months after my start date before I get _any_ change at a promotion or compensation adjustment, and at this point it seems clear that Cruise does not care about treating their employees fairly and is far more interested in hooking them for cheap. It's very likely that once I pass my 1-year mark (and no longer have to give my signing bonus back) that I will leave this company. External candidates are treated far better than internal candidates. Pay bands are completely and unapologetically opaque, so there's no way to know if you're being compensated fairly. If you're considering applying here this is my advice: Don't trust anything they say, push for more money and a higher position before signing anything -- this is your last opportunity to have any leverage. Once you accept you should expect to stay at that exact pay/title forever. They will mislead you if they think they can.

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