Crunch Fitness reviews

3.2

44% would recommend to a friend

(2,150 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Crunch Fitness has an employee rating of 3.2 out of 5 stars, based on 2,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 26, 2015

Unprofessional

Recommend
CEO approval
Business Outlook

Pros

Easy Job. Free gym Membership. No judgement policy is beneficial for a better workplace environment.

Cons

The assistant managers and manager of the Personal trainers are very young and unprofessional. I've seen the personal training "manager" trash talk his own clients behind their back and other co workers.

3.0
Aug 18, 2015

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall nice company to work for. They honestly like employees to go beyond general expectations for members and because you are treated decently, you tend to want to go the extra mile. For the most part you feel appreciated, however, in sales along with operations , you're as good as your last success.

Cons

The fitness industry has changed tremendously over the last 3yrs. enabling many different choices at much lower prices. Though Crunch emphasizes customer service, consumers are educating themselves to make different choices when it comes to choosing their workout space, which may not includes spending over $100 per month. With that said there's a lot of "hurry up and wait" going on, so you must prospect really diligently and work referrals. People aren't walking through the door like back in the day and that can make it extremely difficult to make your monthly goals and sell personal training, then because of these factors, making ends meet has been proving more and more discouraging. Due to pay and bonus structures, also, where the gym you are working is located, management seems to make more money and stay longer i.e. General Managers, Regional Managers, Personal Training Managers, Membership Directors.

2.0
Jul 7, 2015

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- free membership - Meet new people

Cons

-Salary is minimum wage - you have to push sales when you don't get incentives as a front desk employee I have issues with the way eregular employees talk to new employees. I even had an employee that was talk to me in a demeaning tone while I was helping clients.

Viewing 37 - 39 of 2,150 Reviews

Glassdoor has 2,227 Crunch Fitness reviews submitted anonymously by Crunch Fitness employees. Read employee reviews and ratings on Glassdoor to decide if Crunch Fitness is right for you.