Crunch Fitness reviews

3.1

43% would recommend to a friend

(2,149 total reviews)

Jim Rowley

50% approve of CEO

35% positive business outlook

Crunch Fitness has an employee rating of 3.1 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunch Fitness employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

-They give you leads - Salespeople are the backbone of the company and they are always a joy to work with - The staff is wonderful

Cons

- You make a 10% commission on any package sale which sounds good at first until you realize that you’re selling 5 sessions for $500 and nobody wants to buy more because it’s incredibly expensive as an entry price and your only making a one time $50 and getting paid $29 per session. Meanwhile the company charges $129 - $140 per session and tells you that the more certifications you have, the more money you’ll make. - Crunch is unrealistic in its minimum requirements, you used to have to make $2,000 in package sales and $200 in DotFit Supplement sales but when nobody was making the $200 minimum they removed it and now you still have to make $2,000 a month for the company but if we are being honest, you will only see $200 of it and if your aggressive about sales like the company wants you to be, you might leave a bad taste in people’s mouths. To make that $2000 minimum, be prepared to spend hours a day standing around the gym hoping to bother the people who already spent the $100 entry fee for the membership and who don’t want anything to do with you. You have to hustle but you also have to be far less genuine and far more a sales person. If your value your integrity as a CPT, stay far away. - People are numbers when you step into a Crunch “Signature” Location which by the way charges far more just for it being called Signature, trust me when I say there is no difference whether or not you go to a Signature gym or a regular gym, they are charging you for a name and they do not tell the staff or the members about the difference when selling these packages. - The on-boarding, If you ever have to go to a 3 day, 9-5 cult meeting where the company tries to indoctrinate you into its group of salespeople, I pray you don’t take what they say to heart. For 3 days you are in a classroom with a bunch of amazing people except for the people “teaching” you or rather trying to get you to follow company policy. The second day saw us listening to a DotFit representative who really wanted us to believe him when he said these supplements were great, trust me nobody in the industry has heard of these people and it’s for good reason, the founder is an ex bodybuilder who never made it far and is now only partnered with Crunch because nobody else wants to do business with a merit less Supplement company claiming to be the best thing since sliced bread. And if that wasn’t enough, they tell you that if you sell the most supplements by the end of the year, you get to go the the founders ranch and ride a horse with him, like he’s the King of Monaco. - The GM’s and FM’s sometimes act like a clique and will shame or ostracize anyone who is a rebellious element and will pressure members to buy packages of any type in order to keep the gym afloat. The people are not the main focus of this gym and it shows.

2.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

As a crunch employee you do get free membership and discounts on certain supplements. But don't expect anything else.

Cons

As a personal trainer. You have to meet a monthly quota. They are all about sell sell which puts a lot of pressure. If you plan to become a personal trainer here.... Please start somewhere else.

3.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Crunch was known for it's edgy style and alternative culture. Used to have a very strong member/client service focus. Used to pay trainers what they are worth. Used to be a cool place to work.

Cons

Majority ownership bought by EX 24 hour C team. They cut pay, raised goals, reduced support and client services. Turned it into 24 hour with a Crunch suit on. No fun to work there - pure CHURN AND BURN aka burn you out til you quit, then hire the next guy to do the same... I guarantee the company will now make much more money so I understand from a business perspective, but I would never work there again.

Viewing 7 - 9 of 2,149 Reviews

Glassdoor has 2,226 Crunch Fitness reviews submitted anonymously by Crunch Fitness employees. Read employee reviews and ratings on Glassdoor to decide if Crunch Fitness is right for you.