Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

38% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (158) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 42 reviews)); "Great culture to be part of" ((in 34 reviews)); "People are nice and try to help." ((in 28 reviews)); "Training is great." ((in 14 reviews)); "Cool coworkers" ((in 14 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 74 reviews)); "Bad management makes your life hell" ((in 28 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 23 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 14 reviews)); "Stores should have 2 managers and most only had 1." ((in 13 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)

Christopher P. Marr

61% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (740 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews

1.0

Sep 8, 2023

Unpleasant Work Environment

General manager

Recommend

CEO approval

Business Outlook

Pros

It’s a job and you get paid!

Cons

This company states that it values its employees and offer great customer service! Reality is you are over worked and under paid! They force you to sell insurance to customer which in 99.9% of the time the incidents are not covered! The store team has to deal with angry customers! They offer jobs stating that it’s light maintenance and cleaning units after customer move outs. In reality you are pumping water out of a building, cleaning up rodent infested units, etc.. with no support! If you are not part of a clique then you are a target!

2.0

Nov 30, 2021

A sinking ship

General manager

Recommend

CEO approval

Business Outlook

Pros

Building rapport with customers. Many opportunities to advance.

Cons

Ever increasing workload. Poor home to work life. Constant changes to policies, with as little as a one week notice. Poor retention for employees - you may often be asked to work over 7 days straight alone or covering a different store. Poor attitude during visits from corporate. Poor wages - does not even meet the national average. Corporate will boast each week about revenue being the highest it's ever been, but that does not communicate to your wages. Lack of training - often times, each store will do things their way.

1.0

Nov 6, 2016

Company is always short handed and scheduling you at different store locations without asking. This was never mentioned.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

None at all what so ever. That is all .......

Cons

You work every single weekend. Rude, angry, and crazy customers who tell you sob stories for not paying.

Viewing 34 - 36 of 740 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

Store Operations Associate

Custodian - Maintenance

Store Operations Associate

Custodian - Maintenance