Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

38% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 45 reviews)); "Great culture to be part of" ((in 30 reviews)); "People are nice and try to help." ((in 25 reviews)); "Cool coworkers" ((in 16 reviews)); "Good work life balance" ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 75 reviews)); "Bad management makes your life hell" ((in 26 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 20 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 13 reviews)); "Stores should have 2 managers and most only had 1." ((in 13 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(741 total reviews)

Christopher P. Marr

61% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews

5.0

Nov 13, 2015

Great Opportunities, Great Training, Great Benefits!

Area manager

Recommend

CEO approval

Business Outlook

Pros

Training program is extensive, excellent for career advancement - the training that is available to its Teammates provides an great knowledge base. In addition the store levels have a great support system, from their Area Managers to District Managers and even up the line to the corporate offices. Great benefits are available including store bonuses.

Cons

While there is a wonderful balance of work and personal time, some of the Holidays that the stores are kept open don't make sense.

4.0

Nov 6, 2015

It's average

Coordinator

Recommend

CEO approval

Business Outlook

Pros

I thought the company treated me fairly. Moved on due to finishing school in a different field.

Cons

I feel like we could have a lower deductible, but I always want a lower one.

1.0

Nov 4, 2015

Swipe right when it comes to CubeSmart

General manager

Recommend

CEO approval

Business Outlook

Pros

I guess you could say the 401k match is a pro, however they don't pay the field employees enough to take full advantage of it. I give them credit for work live balance to a point. Not the best but not the worst. Other than that there really are no pros to working here unless you are just here for a check.

Cons

Extremely low pay. Majority of the field employees get an 11 CENT yearly raise as they tell you how great and valuable you are to the company. CEO has no personality at all. Fake/force smiles in the webcasts and in person doesn't even look at you. BUT, we are supposedly a "team". Taking from people who have nothing to take. Company claims to have "paid holidays" but store personnel are scheduled an extra day off to keep you from getting that small extra 8 hours on your check. DM's asking/doing questionable things. Like manually adjusting your time sheet so that you don't get unapproved overtime. Even if that was because a customer came in at 5:58pm and you stayed late to move them in. Oh and the company knows it's not getting favorable reviews, so they basically begged people to leave 5 start ratings on GlassDoor at the district meetings. Advancement is non existent. You have to be in the right place at the right time AND be a favorite to get any where.

Viewing 658 - 660 of 741 Reviews

Jobs at CubeSmart Self Storage

District Manager

Tucson, AZ

View job

Sales Associate (Full-Time) English/Spanish-Bilingual

Homestead, FL

View job

Store Operations Associate

Store Operations Associate