Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

38% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (158) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 42 reviews)); "Great culture to be part of" ((in 34 reviews)); "People are nice and try to help." ((in 28 reviews)); "Training is great." ((in 14 reviews)); "Cool coworkers" ((in 14 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 74 reviews)); "Bad management makes your life hell" ((in 28 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 23 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 14 reviews)); "Stores should have 2 managers and most only had 1." ((in 13 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

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CubeSmart Self Storage

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)

Christopher P. Marr

61% approve of CEO

48% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

740 reviews

5.0

Mar 1, 2015

Great self storage company

General manager

Recommend

CEO approval

Business Outlook

Pros

Career advancement, employee recognition rewards, tuition reimbursement, and flexability. As a great leader once put it: You have control of your own destiny.

Cons

Health benefits could be better. People thinking this is a job they can sit around and do nothing all day. (Hard to meet min word requirement)

CubeSmart Self Storage Response

11y

Thank you for your feedback. CubeSmart is committed to providing teammates continuous self-improvement and career growth. We encourage that teammates apply to internal and external opportunities and grow professionally. We are proud of the total rewards that we offer as a Company. We strive to create a healthy work environment and offer well-rounded benefits that serve our teammates in their future. We offer generous health benefits, paid vacation, sick days and holidays, retirement planning, and a flexible work schedule. We invite you to contact the benefits manager at 610-535-5700 so that we may ensure that you are maximizing your benefits.

1.0

Feb 17, 2015

Pitiful raises!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is nothing good about working for this company. You are used and taken advantage of and paid horribly.

Cons

The company culture is a joke. The company does not care about their employees. How many employees this year received reviews and increases that were the worst review and raise ever in their career. Who is behind it? Management - it's a set up folks for those individuals they want out of the company.

CubeSmart Self Storage Response

11y

CubeSmart and its leadership team aim to create a workplace environment free of harassment, discrimination, and retaliation. We enforce anti- discrimination and anti-harassment policies. CubeSmart takes claims of harassment and discrimination very seriously. Please reach out to the Human Resources team at 610-535-5700 so that we may investigate this further. CubeSmart is committed to operating our business based on our Values to ensure a WOW! experience for our Customers, both external and internal. The WOW! experience is the cornerstone of our Company culture and it’s what differentiates us from our peers. We’re proud of the awards & accolades that our WOW! philosophy has earned us. We value our teammates and encourage them to take advantage of the many opportunities for growth and professional development available at CubeSmart. Our comprehensive annual evaluation process is in place to assist in making sure that our team understands the importance of their work and its value to the company.

1.0

Feb 17, 2015

work anywhere but here

General manager

Recommend

CEO approval

Business Outlook

Pros

other than benefits nothing to speak of.

Cons

minute raises, long rides to work due to transfers, placing managers into no win customer service situations.

Viewing 691 - 693 of 740 Reviews

Jobs at CubeSmart Self Storage

Custodian - Maintenance

Custodian - Maintenance

Custodian - Maintenance

Store Operations Associate

Store Operations Associate

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Great self storage company

Pitiful raises!

work anywhere but here

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