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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)
avatar

Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews
2.0
Dec 14, 2014

Shocked and Saddened

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i am a current employee and love working at cubesmart. there were many great things to say about this company up until a year ago. the company has done a complete 360 and the changes are affecting morale within departments and a company as a whole.

Cons

i struggle to write this review as it shocks me to see how certain employees in the organization that are good employees are being treated. it is quite obvious that females are the current targets. certain employees are left out, intentionally excluded and treated like they don't belong and made to look as if they are not doing their job. i have yet to understand why nothing is being done when it's so obvious to a number of employees in the corporate office and out in the field; yet management refuses or chooses to close their eyes and avoid addressing the issue at hand. there are bullies working here and are running good employees out the door. i have personally seen with my own eyes how certain employees are treated with no respect and it makes me want to speak up but i honestly feel it would fall on deaf ears.

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CubeSmart Self Storage Response
11y
Thank you for your review. We sincerely appreciate your feedback. We strive to create a workplace environment free of harassment, discrimination and retaliation. We value our teammates and make sure that we have an open and honest atmosphere. We enforce anti- discrimination and anti-harassment policies and will not tolerate any violations. CubeSmart takes all claims of harassment and discrimination very seriously and we encourage you to speak to your manager or the Human Resources team for further investigation. Please call 610-535-5700 and ask to speak to a teammate relations manager. We would be happy to talk to you and investigate your concerns. We appreciate your awareness and hope we can work together to continue a collaborative environment for all teammates.
1.0
Dec 12, 2014

Store Manager.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No late hours they close at 6pm on weekdays 5pm on Saturdays and 3pm on sundays. Thats about all i can say about the Pros.

Cons

The staff is extremely miss treated and under paid. Don't expect your hard work to ever pay off here, at most your rewarded with a 10 cent raise after 2 yrs, there is also no room for growth in that company, everyone there is pretty stagnant and upper management likes to keep it that way. Not only do they expect you to be a their salesman for storage units, you are also their full time Janitor and grounds Keeper. They expect you to go above and beyond and be on point 100% of the time, which is to be expected from any job you work at, but it is always over looked and and never recognized and the praise always goes to the Dm's who are always on some sort on vacation. When the store falls short of there numbers for the month, they suddenly appear and have nothing to do with falling short. CubeSmart proclaims they are all about the Wow culture.. I completely agree when it comes to being their customers.... But dont think for a moment, when its freezing cold out and you have to show an empty storage unit outside your not aloud to where a sweater unless its a company jacket...Come On people ! you sell storage units! A huge number of the General mangers of the stores also are just as skeezy, I have seen first hand some of the most deceitful action come from them and it is always overlooked, because the DMS are never willing to listen to the store mangers who are lower than general managers. Dont let me forget to tell you they have cut most of the holidays.... Do not even think about making plans labor day or memorial day which was taken away, but not for Corporate or the Dm's, and they will be sure to let you know!!!! But when you wanna use the little vacation time you get they will try to tell you how you can and cannot use it. All in all Cubesmart treats their employees very poorly, anyone starting out the I can assure you, you will love it at first until your there for a while and your eyes will quickly open.

1.0
Dec 8, 2014

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are reasonable. If you are on the chosen ones that are given preferred stock its a great perk.

Cons

Nobody wants to speak up but everyone is talking with one another about how the company and culture has changed for the worse. Executives are viewed as bullies. Your encouraged to ask questions but then you are viewed as a troublemaker or negative. There are certain executives that are downright mean and nasty and find pleasure in being that way. Running by fear is only creating more tension and causing the negativity.

Viewing 700 - 702 of 740 Reviews

Glassdoor has 757 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.