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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(740 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

740 reviews
1.0
Jan 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay Early morning shifts

Cons

cleaning , lack of structure between managers and assistant managers. Lazy coworkers work on Sunday's

1.0
Jan 13, 2015

Don't work here.

Recommend
CEO approval
Business Outlook

Pros

The benefits are great. Get to meet good people

Cons

Upper management does a lot of harassing and belittles you. Upper management preferred weak people or females or basically anyone they could walk on. I was forced through intimidation and threat of termination to step down from GM to manager. I was told I live in a fantasy world and that me working on my MBA would not help me move up ect. We had a store sell and the GM became a manger but they told me they were promised a GM position very soon, and what do you know the intimidation started. They let people treat you like crap, and if you even think about filing a harassment complaint or telling higher ups you'll get fired. I was moved to a new store do to "struggling" and in almost a year only saw my Upper management two times, so if I was doing bad you think I would hear from them more. Every audit I had was above 93% but yet I was told I was immature and did not know what I was doing. Definitely don't work in South East Fl. Upper management has WOW instructors and didn't know how to WOW their own employees, pit was horrible.

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CubeSmart Self Storage Response
11y
Thank you for sharing your experience. We sincerely appreciate your feedback and wish to investigate further. At CubeSmart, we do not tolerate any violations of our anti-harassment and anti-discrimination policies. We expect all our teammates to be treated with respect in an open and honest environment. CubeSmart takes all claims of harassment and discrimination very seriously and we encourage you to contact the Human Resources team at 610-535-5700 and ask to speak to a teammate relations manager. We are here to listen to you and investigate your concerns. As a team, CubeSmart is committed to operating our business based on our Values to ensure a WOW! experience for our Customers, both external and internal. The Company has internal ambassadors to help orientate new teammates into our WOW! program. The WOW! experience is the cornerstone of our Company culture and it’s what differentiates us from our peers. We’re proud of the awards & accolades that our WOW! philosophy has earned us.
Viewing 697 - 699 of 740 Reviews

Glassdoor has 757 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.