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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(741 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews
3.0
Mar 1, 2025

Low pay

Recommend
CEO approval
Business Outlook

Pros

Cubesmart is very involved in every aspect of their business. The systems they use are pretty easy to learn.

Cons

Being told during a performance review that the whole company gets a three percent raise, but they stick a handful of you with 1% Seems like management may get a bonus with how little they give out to their team. Management does not support when it's really needed

1.0
Nov 2, 2024

Bad management. Nothing special

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers were nice. Company had some fun activities once in a while.

Cons

Bad management. Manager micro-managed too much. Low pay in IT sector.

1.0
Sep 8, 2024

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Some of the customers you meet while working there

Cons

My health quickly declined after starting with this company. My blood pressure was running sky high, I was under constant stress and some days didn't get lunch AND left an hour late to get everything done that was asked on their checklists when higher ups would come though. You are maintenance, management, therapist, collections, customer service and much more working for this company. They definitely show favoritism and allow their favorites to do whatever they want with no repercussions. My area FTS and her husband worked at separate stores and got their daughter hired as my SM. I did not find out until they called to tell me she was coming for her tour that she was related to my FTS and her husband. The daughter continuously tried to micromanage me with her parents assistance. They changed my schedule without asking on several occasions. They were always on their phones and did minimum to help on the property. The husband would do food delivery on the clock and sit at the desk with his feet up vaping and spying on other stores though the security cameras. They would use their cell phones to pull up cameras at other locations and spy on employees. They also used their phones to clock in and out without even being at work. They would be at Walmart or getting breakfast and clock in on their phones and get to work late. I was told it was immediate termination for signing in to company portal from personal devices. They did not care about your physical health and you constantly had them asking more of you and no extra help. I was terminated and they are fighting my unemployment benefits. Upper management especially the DM lied and said I voluntarily resigned. If you want a job where you are constantly stressed and running around this is it. Call center is 24 hours and calls you off the clock to assist customers. If it were an emergency at the property that would be one thing. They expect you to answer and assist no matter if you're out on medical leave or asleep. Then if you try to adjust your time to get paid for it they threaten to terminate you. Definitely not worth the pay they offer and not worth the stress you put yourself through.

Viewing 85 - 87 of 741 Reviews

Glassdoor has 758 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.