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CubeSmart Self Storage

Engaged Employer

CubeSmart Self Storage reviews

3.0

38% would recommend to a friend

(741 total reviews)
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Christopher P. Marr

61% approve of CEO

48% positive business outlook

CubeSmart Self Storage has an employee rating of 3.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews
2.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

On-site living quarters, versatile tasks throughout the day. Decent health benefits, paid holidays off.

Cons

Pay sucks, upper management is political and plays favorites. Job can be dangerous (biohazards) and CubeSmart puts no effort into keeping staff or the property safe. No support from upper management when it comes to security issues. Upper management and corporate consists of mainly middle aged white men making all the decisions.

2.0
Nov 1, 2023

My story

Recommend
CEO approval
Business Outlook

Pros

My direct peers. My managed site Owner. My Customers.

Cons

Insurance is a low grade insurance and the cost does not reflect. Cubesmart hiring managers offer benefits that is definitely not matching handbook. The vacation and sick time is not yours. Take it while you work. Don't save, you will not be paid for earned time if you leave. DO NOT RENT 2+ cubes with the discount required. This is called discount abuse and you will be fired. Diversity and inclusion employed DM that definitely could use some interpersonal savvy skills.

1.0
Mar 29, 2023

Go Somewhere Else

Recommend
CEO approval
Business Outlook

Pros

Out of fairness I tried to think of pros to the job but everything I could think of really wasn't. I did enjoy working with my customers other than when corporate was creating headaches for them and me.

Cons

I know no job is perfect but this company took it to a new level from beginning to end. They are as deceptive to the employees as they are to the customers and they want you exercise that deception too. For some reason they can't hire anyone so you are usually running the facility by yourself and expected to stay on top of it as if you had the amount of people that should be there to cover it. They can find people to hire when they have to. I was amazed at how quick they found someone after I put in my two weeks notice even after getting told for years that no one wants to work. It makes me think it just saved them money paying one person to do the job instead of two. No they would never do that. I lost a lot of hours vacation last year do to the fact that they could not find anyone to hire and not so much as an apology for it. I lost all of the vacation time that I built up before putting in my two weeks notice because they claim my notice was only for 12 calendar days and not 14. I don't think I did but it is possible, however I would have not had that many days built up had there been proper coverage to use it. In fact loosing all of the hours last year is one of the reasons I decided find employment elsewhere. Do yourself a favor go somewhere else. Walmart would probably start you at a higher rate and there would be a lot less headaches.

Viewing 88 - 90 of 741 Reviews

Glassdoor has 758 CubeSmart Self Storage reviews submitted anonymously by CubeSmart Self Storage employees. Read employee reviews and ratings on Glassdoor to decide if CubeSmart Self Storage is right for you.