Does CubeSmart Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, CubeSmart Self Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at CubeSmart Self Storage. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CubeSmart Self Storage?

39% of CubeSmart Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CubeSmart Self Storage 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at CubeSmart Self Storage?

General Manager (173) , Store Manager (159) , Manager (59) , Assistant Manager (15) , Senior Manager (15) , District Manager (11) , Customer Service Representative (9) , Property Manager (8) , Field Training Specialist (6) , Sales Associate (6) , Property Accountant (5) , Area Manager (4) , Assistant Store Manager (4) , Maintenance (4) , Retail Sales Associate (4)

What are the pros of working at CubeSmart Self Storage according to real employee reviews?

"Good benefits and sometimes they have fun meetings" ((in 48 reviews)); "Great culture to be part of" ((in 33 reviews)); "People are nice and try to help." ((in 27 reviews)); "Nice and friendly coworkers" ((in 16 reviews)); "Good work life balance" ((in 13 reviews))

What are the cons of working at CubeSmart Self Storage according to real employee reviews?

"Management does not stick for their employees Low Pay for the amount of responsibility we are given" ((in 76 reviews)); "Bad management makes your life hell" ((in 29 reviews)); "Having a black District manager and you being black, that District manager feels like you are a threat to him." ((in 23 reviews)); "Stores should have 2 managers and most only had 1." ((in 12 reviews)); "NO BONUS OR INCENTIVES AT ALL." ((in 10 reviews))

What are employees saying about CubeSmart Self Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CubeSmart Self Storage layoffs and their outlook for job security at CubeSmart Self Storage in 2026.

What are the top reviewed CubeSmart Self Storage locations?

Malvern , Houston , Exton , New York , Tucson , Atlanta , Austin , Chicago , Boston , Brooklyn , Phoenix , Dallas , San Antonio , Wayne , Bronx , Washington , Columbus , Las Vegas , Orlando , Charlotte , Raleigh , San Bernardino , Philadelphia , Jacksonville , Tampa , Corpus Christi , Fort Worth , Katy , Nashville , Los Angeles

CubeSmart Self Storage reviews

2.9

39% would recommend to a friend

(741 total reviews)

Christopher P. Marr

58% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CubeSmart Self Storage has an employee rating of 2.9 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CubeSmart Self Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

741 reviews

1.0

Sep 5, 2022

Typical corporation

Store manager

Recommend

CEO approval

Business Outlook

Pros

Benefits if you are there longer than 6months

Cons

We are landscapers, painters, electricians, plumbers, and run the office! We don't get paid for the jobs and responsibilities we have! We have to try and fix problems ourselves, if we can't then we have to get approval to make any repairs to our facility. IF approved, then we have to wait months to get things done! Like cameras! Or the gate system! Or internet! Important things, this corporation is all about making money for the investors! They could care less for the employees or our customers!!

2.0

Mar 2, 2022

Unless its your starting job , don't.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Being able to just make calls and payments all day, sometimes nothing at all depending on the location. Being able to make the move easier or less stressful for the customer as it already is. Uniform ( Tops ) were nice.

Cons

The Pay is horrible , might as well take that job title off and put " Sales Associate". For the title at least have it with the deserved pay especially for what the employees have to put up with. Doing it yourself and not hiring a company is the way they save money and make the Store manager or even General Manager do all the disgusting dirty work that may even get us sick. Yes, storage is a business but does that mean keeping away from being humane? Selling peoples things and having us the employees be on the phone or an email later hearing them cry and be in shock because they couldn't believe they were in the position where they have actually lost all their things. Human Resource department is a failure

3.0

Feb 16, 2022

Decent Job

Store manager

Recommend

CEO approval

Business Outlook

Pros

Decent salary, vacation time , carry over vacation, sick time

Cons

General Managers Some district managers Sunday hours Mileage Store coverage

Viewing 121 - 123 of 741 Reviews

Jobs at CubeSmart Self Storage

Store Operations Associate

Store Operations Associate (Part Time)

Store Operations Manager

Store Operations Manager